The Verizon store in Malone provides an exceptional in-person wireless experience. Staff members are professional, patient, personable, and courteous, offering outstanding knowledge of phones and services. They assist with upgrading devices, transferring data and service to new accounts, and learning new features. Consultants provide helpful account reviews that can lower bills and offer options for new devices. The store also allows customers to shop for wireless accessories, exclusive services, and the latest promotions. The entire staff receives high recommendations for their smooth, awesome, and great service.
Went with my girlfriend to purchase her a new phone and was a very quick and pleasant experience!! Great people!!
January 2025
I went in to try to figure out my charging port on a IPad, Marc Lambert helped me and went above and beyond to assist me today. He advised me on the charging port and than also showed me my account and where I could be saving money by changing a few plans! Super helpful and very friendly! Definitely recommend!
November 2023
I would like to extend a sincere thank you to Rodney at the Malone Verizon store for a assisting me with my phone today. His professionalism and patience with me was truly amazing. My knowledge of anything electronic is not good so to be able to stop and receive such service was beyond appreciated.