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January 2025 by Cindy Quade (ONE Realty Group)
The guys were great - they were prompt and quick and strong!
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December 2024 by James Sears
Nothing like taking the day off for a Scheduled delivery only to be told there was a mess up and they will reach out to schedule a new delivery day and time. So… my question is who is gonna pay me for the time I have to take off from work for a second delivery??? Do better Arnoff do wayyy better. Bad business ethics.
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December 2024 by Shawn Ruhle
Had the best moving experience. Movers were quick, efficient, and incredibly kind. Would definitely use again.
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December 2024 by Tony Morabito
Everything was perfect. On time, polite,professional. They took excellent care of our belongings, no damage.
Loading and unloading with no issues.
They made a stressful day much less so.
I would highly recommend arnoff moving to anyone.
Thank you
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December 2024 by Lisa McTygue
Arnoff moved my high end clients out of one condo and into another with no major issues, they were professional, courteous and punctual. Logan Johnson and Jeremy and all the guys were great to work with. They followed through on everything they promised!
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December 2024 by Tom Selkis
We would never recommend “Arnoff Moving and Storage” out of Albany, NY. We contracted through them for our move to SC in July 2024. They were under the umbrella of “North American/Allied”… very confusing as Arnott was local, North American was the trucking company but Allied was the name on the truck! Their team came and packed up our house. They underestimated the amount of work and packing materials so had to call for reinforcements the day of packing. The one guy they called in (“Big Joe”) they found watching tv in our basement and eating. The foreman then sent him out to the garage to work while the other guys wrapped the household items. When we unpacked the boxes he had supposedly wrapped when we got to SC, we found many items broken as he never used wrap! (On breakable items!)! We knew they were his boxes because we knew what was in our finished basement. There were a lot of items missing, as well! We put claims in months ago and just received a message that they were only covering $150!!!! That would not even cover replacement on one of the items we lost to their negligence!!!! This is disgusting!!!!! They have you between a rock and a hardplace when moving you. Boxes are numbered with stickers. Some fall off in the truck during the move. Other people’s boxes are also on the trucks as they move multiple homes at the same time. You don’t know exactly what is broken or missing until you unpack things. We worked for weeks, every single day, unpacking all the boxes and we put the claim in as soon as we finished the final boxes. It took them months to acknowledge our claim then insulted us by their ridiculous offer!!! We lost thousands of dollars of our belongings!!!!
I will say that the young man who drove and unpacked the truck in SC and his team there were wonderful.
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November 2024 by A. M. Rysedorph
Arnoff was AMAZING to work with. They followed up right away to my quote request via their website, they were super friendly and very accommodating to my request to have office furniture moved between 4 different offices AND to have it all done in one week. The crew that arrived were friendly, helpful, and in & out in one hour. I would highly recommend them.
PS: I'm still waiting to hear back from Schaap!
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November 2024 by Katherine
They packed up our two bedroom very well and then moved us to another unit and put all of the boxes in corresponding rooms.
Went smoothly. Seems like with the one star reviews it depends on who you get doing the move.
I also appreciate that when they quoted us they’re not allowed to charge higher than the quoted price but can go lower. They do a good job at the consult visit counting everything to determine the price.
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November 2024 by Maria Cunningham
Arnoff Moving & Storage provided the BEST service I have ever experienced from professional movers. The movers handled every box and piece of furniture with care, and they cushioned and wrapped my furniture and personal items so well ~ everything was protected. The movers provided ample staffing to ensure my heavy and bulky items had enough people to lift and move everything, and they moved with efficiency and speed ~ time was not wasted. The lead communicated with me, letting me know delivery times, where they were along the route, etc.
The team did a site visit to ensure they accurately quoted the move, knew what was needed for packing supplies, and how I needed special items handled. My move was a multi-site move (a home and a storage unit). My quote for space was spot on, the transition between the two sites was seamless, and the experience as a whole was better than any move I have ever done. The movers literally rolled out the (blue) carpet in the home to keep the floors clean.
I highly recommend Arnoff Moving & Storage. I would absolutely do business with them again, and I am confident you will have the best moving experience you've ever had when you hire them for your next move.
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November 2024 by Jamie
Best movers in New York. They helped me move to Saratoga for a reasonable price. Movers were very professional and Maria was a big help with scheduling. I would recommend and plan on using them again in the future
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November 2024 by David Raab
Movers were super professional and got everything I had to just the right place. They arrived right on time and got the job done quickly while taking care of my stuff. Will recommend to anyone I know moving in the future.
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November 2024 by Cindy Krokos
The Arnoff team was helpful, friendly, and careful with my furniture. Also a great price. Recommend to anyone looking for moving and storage!
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October 2024 by Kristen Bormann
David and his crew were fantastic- they made everything stress free even when the elevator was down in my building. The quote was spot on and reasonable! Definitely would recommend
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October 2024 by Alexandra Schroeder
The scheduling and moving process with Arnoff was incredibly smooth. Amy was extremely responsive and helpful to set everything up, and the actual move day was quick, efficient, and my things arrived safely. Thank you!
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October 2024 by Jason Kinsey
Amazing company with top notch service. Always going above and beyond for customers.
