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July 2024 by J Johnson
I have always loved the customer service at this CVS. The staff have always been SUPER helpful and willing to take some time if you're in need of anything. I'm so happy this store is in my neighborhood.
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July 2024 by D O.
Horrible!!!They don't care at all about the customer and leave me without life needed medicine!!!!
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June 2024 by Lisa B
CVS Malta pharmacy staff are so friendly and the pharmacist goes above and beyond to be helpful. I drive a little further now, just to use this pharmacy
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April 2024 by Abby M
Everyone here is always so kind and helpful. All of these pharmacies are totally swamped so I’m always extra in awe with how lovely and patient everyone is here. 10/10 :)
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March 2024 by Matthew Iannon
This store has the nicest employees. On this occasion Erika stopped (✋️) what she was doing and immediately helped me. Thank You Erika. Your part of the reason Ballston Spa and Malta are so kind. Kind Emoji.
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January 2024 by Gabby Calico
I take a controlled substance because I cannot drive safely without it. This pharmacy never has it in stock, which I can understand; however, they don’t tell customers if another local CVS might have the medication. They told me I would have to drive 15 miles to a CVS that might have it in stock. That’s dismissive and dangerous.
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December 2023 by taylor quon
I had a particularly challenging experience at this pharmacy, which left me feeling quite dissatisfied. As an egg donor, I needed to pick up my birth control prescription and went to the drive-thru for convenience. I had a new insurance ID from the IVF clinic that I needed to provide. Unfortunately, the staff member at the drive-thru refused to accept it, citing insufficient time before her lunch break, despite there being only one car behind me.It was disheartening to be turned away based on a perceived lack of time, especially when I had arrived before her lunch break. The process of entering my new insurance information would have taken mere seconds. Fast forward to this morning when I called to provide the new ID information, I was again met with challenges. The staff mentioned that the phone connection was spotty, potentially hindering the communication. Despite my attempts, they insisted they were unable to use the number on the ID card, showing a lack of effort and, unfortunately, rudeness.This entire encounter has left me thoroughly frustrated. I find it perplexing how individuals with such a dismissive approach and poor customer service skills secure employment in roles that require interaction with customers. I believe there should be more consideration and effort put into customer satisfaction, even during busy times.
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December 2023 by Victor Quinones
Was in there earlier this week and tyler really went out of his way to help me!! He is such a nice person and his willingness to help his customers is AMAZING!!!!!HE DESERVES A RAISE!!!!!!!!
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November 2023 by S S.
Stupid Employees hate Christmas and said it as if I wasnt in the store four feet away, save it for your breakroom, spoiled my Christmas mood. Who does that, without class. Sad and just because you havepathic courtesy dowsnt mean you have to blare it out in the store. I was looking at printable mugs and a young employee audibly is heard saying "I hate it when customers print for Christmas" Really. I didnt print a thing there and never will go back. CVS corporate, I noticed the person's name.
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October 2023 by Mason Beleren
Lovely staff
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September 2023 by Ren Hoek
They text us that a script will be ready on a certain day, go there, not ready. Drive thru says they cant check on it. They wont even turn to another person to check. Lazy, incompetent?
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August 2023 by Fran Otto
Everything went quite smoothly . Michael at the cash register took my return and cashed out my new purchase. Very mature young man. Good employee.
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August 2023 by Carl 5
this store is exceptional. rumor has it the store manager there is a top tier rocket league player
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July 2023 by timothy abbott
Friendly cashiers
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July 2023 by Ayumi Kasai
Good service both retail & pharmacy
