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March 2024 by colette tremblay
Very clean, very good
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March 2024 by onyx Springer
we ordered doordash and though it was ready fairly quickly, everything we ordered was charred. sad.
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February 2024 by Stephanie Grunert
Beyond frustrating experience this morning. They need to get a new intercom system or new headsets for their employees or honestly new employees too. I shouldn’t have to scream at the intercom or have an employee make me feel like I’m doing something wrong/giving me an attitude because they can’t hear me when I’m already talking loud enough into the intercom. Due to this she screwed my order up and didn’t relay it back to me to make sure it was correct. I ordered a dozen donuts and decided I wanted to try the CHURRO donut too so I ordered it. I received my dozen and then two classic donuts…. Why would I need more classic donuts when I just ordered 12. Didn’t think I needed to check it so didn’t realize until after I left. On top of this, they didn’t give me a receipt so now I can’t really call and complain. They are always trying to rush your order out the window when you arrive that you forget to have them scan your rewards because you have to hurry up and grab your stuff.
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February 2024 by Christine Butler
Quick service. Loved the surprise heart shape donuts!
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December 2023 by Michael Thomas
It's the one they bake the donuts at, so they are usually the freshest. The service is great and the location is clean.
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November 2023 by Tech Park
Jelly side up in the bag, pleaseSame older lady both times
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November 2023 by Kayliegh Gadway
I put through an order for walk in including an iced coffee and a single donut. I waited over 10 minutes for my order, many people came and went as the employees filled other pick up orders. I asked an employee about my order and she looked at me, ignored me, then walked away. I walked over to the counter and waited another 5 minutes for someone to come. The person who ignored me came and asked to take my order. I said I placed an order nearly 20 minutes ago. She asked for the name and I told her. She said oh it’s been there the whole time. I said no it’s not over there. She walked over and grabbed an iced coffee that wasn’t even in the order pick up dock. On top of it not being anywhere near the pick up dock it also had no label/slip/anything on it. Our donut was not there so she went and grabbed it as well. No apology or anything. To add to it the coffee was made wrong and was disgusting. I’m so disappointed.
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September 2023 by Frank Davis - Media Pillars, LLC
Good stuff, exact experience expected for a Duncan Donuts, nothing less, nothing more.
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September 2023 by Nothsa Mahnrub
First time coming through and yes my coffee was on point! *Chefs Kiss*
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September 2023 by Jane Gardner
Asked for 2 pup cups. Said they do not allow them. Asked for whip in two cups for humans, we were told no. Offered to pay for the whipped cream, told no. Asked for plain munchkins, told yes for humans. Got munchkins, they were glazed. We purchased other food as well. This is the first time we have been told no for some whipped cream in a cup, while also offering to pay. Every DD has this option and uses the money as donations. Very disappointing.
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September 2023 by Adventuringgrl
Unfortunately I often find when purchasing coffee from Dunkin that it tastes burnt. I looked forward to the pumpkin spice coffees being added to the menu for the Autumn. So when I ordered my pumpkin spice latte and it tasted so burnt that I ended up throwing it away I was very dissapointed. If had tasted my drink before leaving the parking lot I would have gone inside and asked for a replacement. I hope the quality at some of the locations improves.
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September 2023 by David Szepatowski (David Z)
Dined in...I made a little mess, but I informed the cashier and he didn't get annoyed. I appreciate the courtesy!
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August 2023 by Jaki Papajack
Had to go in and get the coffee when I went through the drive thru,not hot coffee and definitely not coming back.
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July 2023 by Nathan James
I got 4 items. A donut which I did not receive, a cold brew coffee without the butter pecan or skim milk, the turkey sausage egg and cheese didn’t even have sausage it was just egg and cheese, they did get my bagel correct but it was untoasted. I repeated the order multiple times at the drive in, I truly think the microphones are poor quality or the worker was not sober. He did not understand anything it seemed and had poor custom service. Not sure of his name but he has long dirty blonde hair and his performance at work should be looked into. I am very displeased with my service here and recommend you stop at a different dunkin’ donuts.
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July 2023 by Wayne Mangiardi
Extremely overpriced coffee... save your money and make your own!! They keep upping the price, and quality gets worse!---> they rip off the customers!!!
