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“I arrived to a room full of people at 7am with one staff member, Paige, working alone to log all patients in AND do all the blood work. She handled it with ease. She was pleasant, smiling and professional. She deserves 10 Stars!!!”
“I’ve been to the Saratoga office 3 times in past year for specimen samples. Each time, I am greeted by Marsha Tilley, a so helpful & friendly employee who comes right out and actually helps me to sign in at the check in! She thoroughly explains in depth what I need to do to complete my lab work. She truly goes above & beyond as she is compassionate & caring. It’s very comforting to go to a business that welcomes you with a caring & friendly person like Marsha! I’d say labcorp should be thrilled to have her!”
“Liz and Jaime were very pleasant, efficient and kind! I barely felt the needle when Liz drew blood! I always have a positive experience when i get my yearly blood drawn!”
“I've been going here for over 2 decades. While I can't remember some of my doctors as a child-- as an adult I can confidently say Dr. Hanley is the most phenomenal doctor I've ever had. She is caring, thorough, and takes the time to truly listen to my concerns. She knows my body inside and out, understands my treatment preferences, and has never pressured me into anything I've felt uncomfortable with. Every decision is made with input from both her and I; the conversations never fall on deaf ears, which is why I trust her instincts entirely. She also understands how expensive healthcare is and has provided me with financial assistance resources. I've received responses to my portal messages at all hours... 5am, 10pm -- Dr. Hanley truly cares and has never left me feeling anxious while waiting for test results. I'm sorry others have had less than perfect experiences with their providers here, but I can't imagine going anywhere else. Saratoga Hospital Group (whether it's here or other locations, such as OBGYN) has always treated me with respect, compassion, and honesty.
So thank you to Dr. Hanley and the staff at SGFM Primary Care. You're all wonderful individuals and I am grateful for my experiences here over the last 2 decades!!”
“They’ve really stepped up their quality of service. Used to be a nightmare. The place got a bit of a face lift a while ago as well. Top notch doctors and some very sweet people who work the phones/front desk.”
“Like some others I saw the reviews at a quick glance and was a little hesitate at first. Check in was super easy and I was getting seated in about 15-20 minutes. Now it had been awhile since I had blood work so I was a little nervous. The medical professional did a great job and it barely hurt but I started to not feel so good towards the end of the draw and he was very accommodating. Made sure I had water and asked if I wanted a bite to eat. Another medical professional also saw me and checked in with me. I never felt rushed or burdensome, even though I probably was lol. Would definitely return if I needed any future work.”
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“I'll drive a half hour out of my way to come here. The phlebotomist always gets me on the first stick and let me lie down when I'm feeling woozy. Overall quick and straightforward, the office is always clean and quiet.”