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“I arrived to a room full of people at 7am with one staff member, Paige, working alone to log all patients in AND do all the blood work. She handled it with ease. She was pleasant, smiling and professional. She deserves 10 Stars!!!”
“Liz and Jaime were very pleasant, efficient and kind! I barely felt the needle when Liz drew blood! I always have a positive experience when i get my yearly blood drawn!”
“I have always been happy with the church st location. Other locations and labs not so much. I have blood test every 6 mos for arthritis meds im on. Cant say about walk ins as i have always scheduled my appt.”
“I've been going here for over 2 decades. While I can't remember some of my doctors as a child-- as an adult I can confidently say Dr. Hanley is the most phenomenal doctor I've ever had. She is caring, thorough, and takes the time to truly listen to my concerns. She knows my body inside and out, understands my treatment preferences, and has never pressured me into anything I've felt uncomfortable with. Every decision is made with input from both her and I; the conversations never fall on deaf ears, which is why I trust her instincts entirely. She also understands how expensive healthcare is and has provided me with financial assistance resources. I've received responses to my portal messages at all hours... 5am, 10pm -- Dr. Hanley truly cares and has never left me feeling anxious while waiting for test results. I'm sorry others have had less than perfect experiences with their providers here, but I can't imagine going anywhere else. Saratoga Hospital Group (whether it's here or other locations, such as OBGYN) has always treated me with respect, compassion, and honesty.
So thank you to Dr. Hanley and the staff at SGFM Primary Care. You're all wonderful individuals and I am grateful for my experiences here over the last 2 decades!!”
“After you learn how to check in with your license and insurance card. It goes pretty smoothly. These vampires, I mean that that is a compliment, get your blood out quickly and painlessly.”
“I found my whole first time visit to be a positive one from start to finish. Dr Schnakenberg reviewed my records before he came in and asked questions based on that and listened to my current situation then
gave me direction from there. The nurse was the best, personality and knowledgeable five stars!!”
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“The website and Ap can be confusing and difficult to understand or know what has or has not been accomplished. Two weeks ago I thought I placed an order but apparently didnt. Yesterday I scheduled an appointment but couldn't order a test; I drove to the lab and a very helpful nurse or lab tech quickly showed me how and later worked me into the schedule to take the needed sample! Wish I got her name to give credit. I now have the Ap, hopefully I can navigate it!”