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January 2024 by Leticia Rodriguez
Very bad experience, a friend brought a puppy whose problem was never solved.Very bad treatment from Olga Clemente
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January 2024 by Pierre LaRouge
TECHNICIANS not CLINICIANS. Rely too heavily on costly diagnostics exams and not a physical exam. Why? It pays. Useless Xray ($600!!!) to r/o an obstruction in a dog with a totally benign abdomen, no pain and having normal, solid bowel movements; blood test to r/o pancreatitis? Again, benign and non-painful abdomen. $1400+ dollars later - diagnosed with enteritis. Pathetic.
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December 2023 by patty fee
Want to publicly thank Dr. Guzman and the staff at Assisi Veterinary Hospital for their over the top care and concern they took with our Irish Setter Ryder.Ryder swallowed a human heart med that accidentally fell on the floor. We brought him to Assisi and action was taken immediately.Dr. Guzman went over and above for our boy!We are very lucky to have such a dedicated group of vets, techs and admin staff right here in Malverne.Thank you again Assisi.
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November 2023 by Melanie Mohan
My dog was very sick and these doctors let my dog almost suffer to death. I brought my girl in for help she had a tumor, cyst, lymph nodes but was being treated for an infection. None of their test were accurate. They were not aggressive in finding the source and time was not on our side. We did test after test that came back negative and a bunch of blood test and fluids seemed to be their treatment. When she desperately needed a xray and ultrasound they let 5 days go by on this treatment then gave her back to me sicker then before with medication that had nothing too do with her sickness. I called every day to update them. I was very detailed because I felt this was not right at all, not once did they say rush her in, treatment is not taking. They chucked it up too side effects, I couldnt take it anymore and brought her in. At this point they were appalled and realized quickly the medication and treatment was not working. I asked why is this happening they said shes not hospitalized, on fluids and not taking her meds. So, they truly were confident in their diagnosis and treatment. I suggested she needs a 24 hour care vet they said again it will be twice the cost but insured they were capable. I then took her straight to manhattan where they did the xray and ultrasound they were very aggressive in caring for her and getting to the bottom of my dogs illness. They said it was a shame the last hospital did not see the urgency for the xray and ultrasound that I approved and then later found out they were not giving me results based off of those test. I am still very shocked as too why those tests weren't done and how they were giving me test results. Why was she there for 5 days and these test were not done. In just hours when I went to Manhattan they got the right answers, they wasted no time doing the necessary test. The moment I brought her in Assisi Vet should of done all the test necessary then come up with a treatment plan. If your pet is sick, things can progress very fast, faster than I could of processed. I brought her in tail wagging responsive, healthy weight and with in two weeks a huge decline. If Assisi Vet took the health of my pet serious and was honest with their capability of taking care of a pet my dog would of not suffered the way she did. They were convinced she had leptospirosis which was a misdiagnosis that took away time that she needed to get to the source. Real professional doctors waste no time and is very honest with the owners about their pets condition and options. This place will watch your dog suffer and not give you a realistic plan but would rather treat your dog for something they dont even have. If you pet needs to be hospitalized thats your sign to run and take your pet to a reputable 24 hour facility. Assisi Vet staff is very kind and makes you feel comfortable but when you pet is dying and needs hospitalization you need experienced capable professionals, who will communicate the severity of the situation not wait until your pet is almost dead && then try to help her and suggest a more equipped facility. I experienced a total traumatic nightmare at this hospital and now I will have to live with the regret of coming to this hospital.That is not true. We never denied any test that was recommended. We literally took her to NYC to do those test. We ran all recommended test given too us. I specifically spoke to the ultrasound doctor the day the lab lepto came back negative and said to him I am pulling her out right now, he assured me he was the ultrasound doctor and will do the ultrasound for her. When doctor Lopez checked her charts to see if those test were done he said they weren't and I took her right away to do those test. Your facility also discharged her with a heavier breathing than when she came home with no explanation and 0 concern on your behalf
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November 2023 by Krishan Mohan
Place was very poor in accessing the health of my dog.For the people that decide to give this place a try - remember look at their reviews. We were desperate in getting our dog somewhere to be checked out, because she was showing very concerning symptoms. We called everywhere but they had no appointments available, this place had same day appointments. Please don't make that mistake.In reply to your comment.... that is a lie.
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October 2023 by Christine Laspina
If you want a veterinary hospital that you can trust this is where you bring your pets. One of the veterinarians on staff Dr. Lopez is truly amazing doctor . I have known him for over 20 years and I have followed him to this practice. I live 30 minutes away from Malverne but will bring my dog there for peace of mind because I know he is in the right hands .He cares about his fur patients. He goes above and beyond and you can tell he loves his job.His calm demeanor helps pets relax So much that my dog loves going to the vet. The hours are great. If your pet is a patient there they will take you in on an emergency immediately no wait time . Excellent staff always great experience.
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October 2023 by Lisa
My friend recommended Assisi when I moved to Nassau County. I couldn't be happier. I was using Bond Vet in Garden City previously and found Assisi to be much more reasonable and caring.The techs are great as well as the doctors. My only complaint is that some of the ladies at the front desk could use a personality adjustment. If I am handing you $400 for a visit at least try and fake a smile and act like you care. They are the first and last people you see when you walk out the door. Management, please consider this.
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October 2023 by Shay Bogies
It’s Sundays 9/24/2023. My cat was sick they gave me an emergency appointment. Thank goodness. The Doctor and the assistant were both very nice. He explained everything to me. Helped him out in the best way. So grateful. However the reception lady needs a few classes on how to be kind. The lady was short fused. And annoyed if you asked her a question. No compassion at all! Shouldn’t be working front desk. The lady with the glasses!
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June 2023 by Gregory Edwards
Dr. Guzman and his team are highly capable. We have had four goldens as patients with the practice and he has most recently saved our dogs life. We are so very grateful to their skill and dedication.
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June 2023 by Monica Sanchez
My cat Provolone had a unexpected ear infection and I brought her here for the first time.I was met with a very warm & friendly staff, the place was kept clean and welcoming.They answered all my questions and concerns.The bill was not bad like I thought it was going to be, highly considering transferring her here for future visits !
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June 2023 by Lynn Sanelli
We had a great experience. Was taken right away and Dorothy was cared for. Everyone is very pleasant and friendly and professional. We love you guys.
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May 2023 by D C
I was looking for a new vet. I called Assisi and got an appt for the next day on a Sunday for my sick dog. They were so nice on the phone, even more pleasant in person! The front desk, the assistants and Dr Lopez were all wonderful. When I called afterwards with follow up questions, I received answers without hesitation. I found Ava's new Vet
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April 2023 by Weber Family
We have been using Assisi for over 10 years to care for our dig and we have never had any issues.The staff is always friendly and courteous and most of all appointments are always prompt without long waits.I would highly recommend Assisi for the care of your pet.
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April 2023 by Edouard Eisenheim
These guys are just money grubbers. They charged me $700 to “diagnose” my dog’s pink eye. Don’t use. They are rude and unprofessional. (They also missed my dog’s cancer a year ago). If you scroll down and read other reviews on this page you will see other pet owners have had similar experiences about being way overcharged to the point that they too were compelled to write a negative review. Overall Consensus: Assisi provides poor quality care, staffs unprofessional people and habitually OVERCHARGES under the guise of “comprehensive pet healthcare.” PLEASE DO NOT GO TO THESE PEOPLE!
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March 2023 by Janet Fazzari
I've used Assisi Vet for 20 years for annual wellness checks, emergencies, boarding, and end of life care. I recently adopted my new feline furbabies and had their first wellness check this past week. On all occasions the doctors and staff have always been caring, supportive, and compassionate.