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February 2024 by John Garrett
OnPoint Pharmacy has been a fantastic change! Their service is excellent – the staff is professional, friendly, and knowledgeable. I love their convenient notification and delivery system. It's so much better than waiting in long lines at the chain pharmacy, only to find out my prescriptions weren't ready. My whole family is switching to OnPoint!
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February 2024 by Nancy D.
I have not had a great deal of contact since it was Nordon Drugs... which was phenomenal... but from the 2-3 times I have interacted, the staff seems professional, friendly, knowledgeable and willing to help. My parents recently needed a prescription and were unable to pick-up at that time. OnPoint delivered within 15 minutes... a nice young man by the name of Roshan brought the package right to their door.
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February 2024 by jhfit
Good so far
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December 2023 by Thomas G.
After seeing my doctor, I needed certain prescription medications quickly and I couldn't use the mail away so I went to OnPoint Pharmacy in Malverne. Not only was the price great, they took care to make sure I knew what to do as they gave me special instructions. It was a great, personal experience! What nice people, smart pharmacist who cares. I highly recommend them!
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August 2023 by Elena Busovsky
This pharmacy reminds me what service is supposed to be like. They proactively texted me with status updates on my prescription and arranged free delivery. You're dealing with an actual human being every time, not some automated system. Never going to a cvs again!
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June 2023 by Denise Carbone
Hometown pharmacy feel. Excellent customer service, personalized care. Can’t say enough about staff!
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June 2023 by Daniel Listort
Called about eye test for DMV, they charge $30. Same test $15 @ West Hempstead Pharmacy on Hempstead Avenue.
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April 2023 by Bruce Keeler
Rx not delivered as promised. 2 refills order. They were delivered and i found the labels on both bottles were reversed. Thank goodness these were refills and not new prescriptions, it could have been disastrous. When I contacted On Point concerning the mix up the head pharmacist had an attitude that seemed to be "Oh well these things happen ".I've dealt with Nordon and now Missed the Point Pharmacies for 35 years. The time has as come for a change.
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March 2023 by Ronnie Mastrangelo
Always have to wait for my medicine, sometimes a day or two. When the Doctor puts extra refills it’s never on the bottle. Ever since it was taken over, this pharmacy when down hill fast.
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February 2023 by D Mcc
Been using this pharmacy for years. Then OnPoint took over and not the same service as previous owners. Wrong amount of pills privided on at least 2 occasions. Orders never ready on-time. Delivered items to my house without notifying me. Charged my card for a renewal that i never ordered. They recieved RX from doctors on 2/1 late so i figured ill give them til 2/2 in morning. Called at 1100am not ready blamed the doctor which turned out to be them not doctor. Then told order was a problem.Went at 200pm told things are not availablle til 5pm. Would call back @5pm. No call back.I like the small service drug store, but they need to get orders ready as soon as possible. I would go to doctor and order would be ready 30 mins later by old owners who worked really hard. I dont know what problem is, not enough employees, products not available and just the lack of getting things done. The previous owners had more clientele and im sure they dont have the same amount and cant manage.
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February 2023 by D M.
Been coming here over 27 yrs used to be a great pharmacist. I'm sorry to say since new owners and change to OnPoint things have changed for the worst. I support neighborhood small businesses, the staff behind the counter is always polite, friendly and very helpful but the pharmacy seems to be getting worse. Had a medication delivery and left on my porch that I didn't know about or request. Multiple times been shorted on pills dispensed, signed me up for auto-refill I didn't request, never have medications on hand take long to fill script and always making excuses that they had to get from their sister store, lied saying that one particular RX medication can be obtained OTC and they didn't have it try Rite-Aid or CVS, turns out it's by RX only. I will be making a complaint to the state since they don't know what they're doing. Sad that I have to find new pharmacy.
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January 2023 by Mohamed Elshendidi
Their services and staff are incredible and professional. medications ready and delivered before you know it. Highly recommended especially to those struggling with any pharmaceutical companies like I did with CVS !! Give it a try if your searching for a reliable pharmacy. Thank you OnPoint your great, reliable!! and best of all highly recommend ?
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January 2023 by Muhammad “Moee” Elshen
Their services and staff are incredible and professional. medications ready and delivered before you know it. Highly recommended especially to those struggling with any pharmaceutical companies like I did with CVS !! Give it a try if your searching for a reliable pharmacy. Thank you OnPoint your great, reliable!! and best of all highly recommend ?
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October 2022 by kerry mccaffrey
Staff and Pharmacist are very friendly and patient. I didn't even feel my flu shot this year. Thank you!
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September 2022 by L Campbell
I am always grateful for the time, talent and caring of each person I am pleased yoInteract with at OnPoint!! I will never go anywhere else!! Bravo!
