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February 2024 by Elyse Y.
I've been going now to Towne for several years, for various service issues. Always a timely, thorough response to our problem and they seem quite honest (which is every person's concerm when unfamiliar with car services and needs).
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February 2024 by Carl Prizzi
Recently, my Jeep was overheating on the highway, so brought it to the Jerry's at Towne Service Station. Said it needed a new thermostat, but that it was replaced less than a year ago went bad. The faulty thermostat was under warranty, so they replaced it at no charge! I was pleasantly surprised! Highly recommend this very honest and trustworthy local shop in Malverne, NY :)
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January 2024 by Bill M.
I have tried Jerry a few times, the last straw for me was when I had a nail in my tire and needed a quick patch job. He told me to leave my car and come back in 4-5 hours, he was busy. Funny, he had no cars in the garage. It takes 10 minutes to patch a tire.
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April 2023 by Mark S.
Always accommodating and timely. Prices are on par with what you would expect, work is high quality they stand behind it and never takes advantage. Been here numerous times over the years and never once have I had something added on, or "warned" of a part needing replacement. Highly recommend
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June 2022 by Joellen Webster
They were very thorough and straightforward. The waiting room was very clean.
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July 2021 by Sabrina C.
Father - son team, honest and great service. Had a lot of issues with my old car and they always helped me out. They fixed up my car multiple times but the last time I went in they told me its time for a new car - not worth to fix my old car again, just a waste of money. I appreciate their honesty because I don't know anything about cars. Other places would have take advantage of me not knowing anything about cars and keep fixing it to make money. Highly recommend!
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July 2020 by Kevin Kublo
Most honest car garage I've ever been to. Father and son team take pride in their work and are very transparent with the cost. Always an amazing experience. Highly Recommended!!
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July 2020 by David Chin
NYS Inspection. No worries. Great place to get car served and take train into NYC.
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January 2020 by Matthew K.
I'm a fan! This is one of the service stations that's rough around the edges but really gets the job done (and at a very reasonable price). I have to admit I originally came here out of necessity. Commuting out of the Malverne train station for work Monday-Friday, I needed a place to drop off my car within walking distance of the station. It seems like Jerry and the team at Towne Service Station almost build their business hours around this principle (opening at 7am and closing at 6pm, which is a bit early of a closing time for most commuters but enough to accommodate many). Better yet, they're right across the street from the train station. Three times now I've had to bring my car in and have chosen Towne Service each time (with the idea of dropping my car off on my way into work and picking it up on the way home). Each time I called right at 7am and was told to bring my car in on my way to the train station, and each time my car was ready for pickup in time for my commute home. Better yet, the job is done right (fixed on the first shot) with only a small hole taken out of my wallet. I've never been upsold, underpromised, or unsatisfied. Old-fashioned car service at its best.
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April 2019 by Brian Hettich
This place is great free coffie with inspection
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August 2017 by Michael W.
Hardworking honest dudes, fair prices, I will keep coming back.
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June 2017 by Elissa S.
These guys are great! I have finally found an honest mechanic. Didn't think they existed.
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April 2017 by Tom K
Jerry and his crew do a good Clean Job ,I never feel taken advantage of for my lack of knowledge about cars
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December 2016 by Kiersten B.
I have been a customer here for a few years. After being screwed over by Chevy numerous times, I decided to come to this small, family owned, shop based off of my friend's experience and recommendation. Jerry and the crew are always knowledgeable and meticulous when it comes to whatever work they are doing on my car. Nothing but positive things to say about this establishment!
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March 2016 by Catherine B.
I have been taking my cars to Jerry at Towne Service Station for years since it was owned by Jerry's father. I became a loyal customer when (more than once) I was helped without charge or for a minimal charge. I do not know much about cars and Jerry could have told and charged me just about anything. They are extremely honest people. The station is clean and the work is always performed on time. I have recommended this place to many people. No one has ever had anything other than praise for the recommendation.
