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November 2023 by Mary Ellen McEvily
Both Mary and Brian were courteous, helpful and competent in the area in which I needed help.
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October 2023 by robert pincus
We had an exceptional time at the AT&T store, courtesy of Brian. His expertise, patience, and top-notch service made our visit memorable. He guided us to the perfect phone and plan, ensuring a smooth setup. If you seek a remarkable experience, drop by this AT&T store and inquire aboutKudos to him and AT&T for superb service!
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October 2023 by Darren Richmond
Mary is amazing!! She had to deal with several unexpected issues when initiating my new phone service and never got frustrated. She made it happen under a tight timeline and got me out the door to catch my flight. Outstanding service!!
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October 2023 by Lynnda Charles
I went in to get my old phone upgraded, as I was overdue for one. As soon as I walked into the store, I was greeted immediately (not even a 1 minute wait) by Mary, who was knowledgeable, patient, understanding, and extremely helpful. She helped me go over the best options for my upgrading, and I left the store a happy customer.Great teamwork and customer support. I would definitely go back.
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October 2023 by larah brennan
I’m not an AT&T customer but I came in as I was walking home with my phone about to die and asked if I could charge my phone, Mary was there she was so kind. We had great conversation she was very nice and funny too!
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October 2023 by cb
In and out in 20 minutes. Mary is efficient and knowledgable! Highly recommend.
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October 2023 by Cole Zoland
Mary was incredibly helpful! Left happy with a new phone
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September 2023 by Melvin Guzman
Great service here everyone is very welcoming and knowledgeable… I deal with the manager there a lot he always helps me out to check him out his name is Saul. Garuntee you will leave satisfied here
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June 2023 by Wendy C V (NYCWendy1)
Good service, good presentation, clean store. Very helpful.
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April 2023 by Y Mendez
Rolando was efficient and knowledgeable. He serviced my phone, and I was very pleased with his service. Thank you!
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January 2023 by Julia C.
Do Not Go to this Store! They will scam you! This store charged me $50 for a service that is meant to be free. When asking for a refund, the employee called me a liar and started cursing at me. His attitude was aggressive and completely unprofessional. He blamed the charge on "store policy" even though customer service at AT&T confirmed that there is no such policy. I was never given a receipt nor does my AT&T account have history of this charge. THEY WILL POCKET YOUR MONEY WHILE GIVING YOU HORRIBLE CUSTOMER SERVICE. SUCH DISHONESTY! DO NOT GO HERE! THIS STORE IS A SCAM!
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October 2022 by stephanie pennella
I am very happy with my services at this store. I came the other day the week before my wedding to switch from Verizon to At&t. Val, who works at the store, took all of her time and patience to sit with me and explain all the benefits At&t had to offer. She also helped me in switching plans and setting up my new phone. Not only would I give this store the best ratings, but it was an even greater experiencing working with a trusted, well informed and patient representative like Val. I would give her 10 stars!
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October 2022 by Young Lovie
I went to the location because I wanted to inquiry about upgrading my daughters phone. Jeanie exceeded my expectations. She was very pleasant and knowledgeable about the differences in iPhones. If you ever need help with anything, trust me this location is the place to go.
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October 2022 by NYC Wanda
I would like to give zero star if possible. This place sucks!!!!! The woman named Jxxxx is completely incompetent and she messed up my phone. She has no basic skills to do the work. She was busy chatting with someone on phone while working on my phone. She couldn’t get it done for a hour. She is super nasty and called me “Bxxx”. Can’t imagine why ATT hired her!!!! The worst experience I ever had in my life. We went to a different ATT store and the technician fixed the issue in 5 minutes! Avoid this woman and this place at all cost!
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October 2022 by stephanie Nask
I am very happy with my services at this store. I came the other day the week before my wedding to switch from Verizon to At&t. Val, who works at the store, took all of her time and patience to sit with me and explain all the benefits At&t had to offer. She also helped me in switching plans and setting up my new phone. Not only would I give this store the best ratings, but it was an even greater experiencing working with a trusted, well informed and patient representative like Val. I would give her 10 stars!
