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October 2023 by Henry Holmes
We were in such good hands ordering a 2023 x1 with Mohammad. He went above and beyond to schedule a test drive, gave us a fair and accurate ordering experience and was professional from start to finish (3 months in this case.) I can't find a fault with the experience and anyone lucky enough to be purchasing a bmw in the region should try here first.
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October 2023 by Hilda Gerena-Diaz
Jonathan was an extremely knowledgeable sales representative. He took the time to get me the best price within my budget. Presentation picking up my vehicle was fantastic as well. Easy process.
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September 2023 by Marc Magrone
Just picked up my new X4 M40i. BMW Mamaroneck made ordering the car and pickup seamless. Lee Porrazzo was super attentive and helpful. Highly recommend working with him and the rest of the staff there.
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September 2023 by Aida Nesimi
Recently purchased a pre-owned BMW from Brian (senior sales consultant) and Nicolas (business manager in charge of financing structures). This was the smoothest most straight forward car buying experience of my life. I came into the dealership looking for a specific car and was amazed by how immaculate it was (a testament to the dealership to keep quality inventory in stock) and straight forward pricing structure.Brian was extremely proficient in explaining my options, showing me the vehicle, providing me all the information I needed and was responsive at all times to answer my questions.Nicolas helped me set up a financing structure that worked for my needs and was straight forward on explaining all my extended warranty options.Today I walked out with my new (to me) car with a smile on my face and a sense of calm knowing I was treated professionally, fairly, and kindly, satisfied beyond measure with the transaction that took place.Thank you so much Brian and Nick! Look forward to doing business again and referring my family when they enter the market for a new vehicle.
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August 2023 by T B
This is my second purchase at BMW of Mamaroneck in the last 7 years and the process has gone extremely smoothly from start to finish. Big shout-out to Jonathan M. for his tremendous help with my BMW purchase. The new owners also have done a great job maintaining desirable inventory. This is a very dependable dealership with approachable and helpful sales personnel. Highly recommended.
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August 2023 by Dan Palmon
Mr. Muhammad is the best car salesman I met in my 50 years of buying cars. He really cares about meeting all the buyer's needs. Just a great experience. Thank you, Mr. Muhammad!!!
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July 2023 by David N
My sales specialist Juan was very pleasant and easy to work with. I described what I was looking for, we exchanged a few texts and emails, and I picked up my car within 2 weeks as soon as it was delivered. Highly recommend!
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July 2023 by Riya Wahala
Exceptional Service and Smooth Experience at BMW of Mamaroneck. I recently had an outstanding experience at BMW of Mamaroneck, and I want to personally express my gratitude to Afsar Mohammad for making the entire process incredible and smooth. From the moment I walked through their doors, I knew I was in good hands. To provide some context, I had initially placed an order for a 2023 M240i with my local BMW dealership in 2022. However, after waiting for over 9 months without receiving any updates on the production date, I found myself in urgent need of a vehicle in late April. Determined to expedite the process, I reached out to over 30 dealerships in the tri-state area, hoping for a glimmer of hope. Just when I was on the verge of losing hope, Mohammad came to my rescue with the most astonishing news. He informed me that there was a car going into production sooner than expected, and I couldn't believe my ears. In a matter of a month, my car arrived at the port, and I was overwhelmed with excitement and disbelief. Throughout the entire journey, Mohammad was an absolute pleasure to work with. He consistently kept me updated on the progress of my order, promptly responding to my inquiries through various channels such as phone, text, and email. His dedication to ensuring customer satisfaction was evident, and his attention to detail was truly commendable. When the time came for me to pick up my new BMW, everything was already arranged and ready to go. The process was seamless, thanks to the incredible team at BMW of Mamaroneck. Their professionalism and efficiency were second to none, leaving me with a positive and lasting impression. I would like to extend my heartfelt appreciation to Mohammad and the entire team at BMW of Mamaroneck for their exceptional service. I highly recommend them to anyone in search of a dealership that prioritizes customer needs and delivers an outstanding experience. Doing business with them was a pleasure, and I am thrilled to embark on my journey with my new BMW. Once again, thank you, Mohammad, for going above and beyond. Your dedication and commitment to customer satisfaction truly set you apart. I look forward to continuing my relationship with BMW of Mamaroneck in the future.
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June 2023 by Osamede Inerhunwunwa
Mohammad was very helpful to me during my car journey. He was very patient with me and that meant alot because he cared about getting me what I wanted and not just convincing me to buy something I really just wanted. He is a genuine person and is 100% for the people. He is one of the best car salesmen I have ever encountered. I wish I could leave 10 stars!!!!
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June 2023 by eric henry
Best car buying experience, no gimmicks, no hidden fees, Mo and his manager got me a brand new 2024 X6 M60i fully loaded. I appreciate how they treated me and made my dream car into reality
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May 2023 by Ramona Vicenty
Customer service was exceptional. Our sales person Juan and financing expert Nick were service oriented, professional, and went above and beyond to make sure we had the best experience.
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May 2023 by Tyler Wong
Purchased a new ‘23 X1 and received in mid Apr after ordering in Nov. Some minor delays with airbag recall before releasing but overall seems like a very capable vehicle. Staff has always been professional and followed up after first introducing ourselves in their showroom unlike the neighboring BMW dealership that showed no communication to earn our business. Mr. Brian Sung made the transition easier from countless Toyotas to our first BMW with a very steep learning curve with very complex features. Hopefully all future interactions with the service dept will further continue in a positive experience as with the sales location.
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May 2023 by Chef P.
I took a chance on Mamaroneck. I was on the market for a used M340i. I wanted a 2020 with low miles. It had to be black and it had to be CPO. I found one at Mamaroneck, and had a no-stress purchase, right over the phone (Mamaroneck is 2.5 hours from my home).Short Version of a Long Story: Over the next couple of months, we found some problems with the M340. The previous owner did some cheap and dirty repairs that were not cool. I was starting to feel very stressed and nervous about this $50k purchase (with tax).However, Ronald Bertrand (my salesman) and Mike (The Sales Manager) have been amazing in their support and commitment to make this right. So far, they have addressed and resolved each issue that has come to pass, without delay. Without complaint, and on their dollar. Buying a used car can be scary when things start to go wrong. I purchased a CPO to not have to deal with those headaches. But the truth is - things can get missed. They don't take off Bumpers and go through every little electronic piece of the vehicle. Nor can they. Things do get missed. We are human. HOW a dealership handles those 'misses' is important.Ron and Mike have shown me that they stand behind their vehicles. And that helps me sleep at night . . even with a CPO with gremlins.Thank you Ron and Mike - for helping me keep loving this car. Thank you for standing behind your sale AFTER the sale. A rare dealership, indeed.Nobody expects a dealership to be perfect. Used cars can always have hidden gremlins. It's HOW a dealership handles those situations that make or break them. You guys are doing amazing, and I appreciate your efforts.Keep up the great work!PS - when I was on the market for a vehicle, I chose BMW of Mamaroneck because of Yelp Reviews. They had 3.75 stars out of 5. Most dealerships have 2.5 or less on Yelp Reviews. That was very important to me, because it says a lot. I don't trust Dealer Rater reviews or Google (for car dealerships), because often times Dealers hand select 'good happy customers' and ask them to review their experience. Yelp is a little bit more RAW. 3.75 is a good ranking for a Dealership. And here is another great review for Mamaroneck. You deserve it.
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April 2023 by Betsy Wines
I have been thinking about buying an X5 for about 7 years but have really procrastinated since I hate dealing with dealerships and pushy salesman.My experience was so good that I wish I had done this sooner. John Sarro was friendly, patient and never pushy. He let me test drive an X5 and gave me options about ordering a car ordered to my preferences or buying one from the lot. I settled on the one on the lot and picked up my new SUV a week later. John even went so far as to make sure there was a bow on my car. Way to make a lady feel special!After signing way too many documents, Volke spent close to an hour showing me all the features of my X5 and the BMW app.All around it was a great experience.
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April 2023 by Martha Mera
This has been my 2nd purchase at BMW Mamaroneck. This time is was for my X3 upgrade to 2023. As soon as I parked in the parking lot I was greeted by Mohammad. He was very knowledgeable about took the time to find me the car I wanted. He went above and beyond. Special thank you to Mohammad! See you on our next purchase in the future!
