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February 2024 by Chris
Honestly - the WORST. Pharmacist is rude and incompetent. People don’t come here for fun - they come because they need help, and are met with attitude and lack of professionalism. Would drive 10 miles out of the way to avoid this place.
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January 2024 by M M.
When I tell you this is the worst CVS Pharmacy I've ever been to... I've lived for nearly two decades in two major cities, and the ladies at this pharmacy in the friggin sleepy a$$ burbs are the most unhappy pharmacists I've ever encountered. I try so hard to be so kind to the pharmacists like they're my abusive mothers. Legit. Often they will not say hi or bye. Often they will treat you like a moron if you don't know all of their policies. Often you will feel like you did something wrong. Almost every single time. When they are occasionally nice, I tell my husband like it's the craziest thing that's ever happened. "The pharmacist was in a good mood today!" "Wow," he says, astonished, as they've only ever treated us both like scum of the earth. Long grey-brown haired white lady appears deeply unhappy, I feel for her, but she is so mean and usually doesn't say hi, bye or look at anyone. Blonde lady will sass people frequently, I get treated like a 12 year old, though occasionally it seems like she's trying. Black younger lady was nice then suddenly turned on me as I said genuinely "thanks so much have a good night!" as if I had just threatened to hurt her family. Literally stared at me with a death stare as I drove away, as she said absolutely nothing. Literally ladies I'm just trying to get my meds so I don't die. They randomly and for long periods shut the drive through due to the "cash register" being "broken." It's so crazy how it breaks for months on end every time they're understaffed! So weird! I realize the pharmacists here (and all pharmacists) are underpaid and understaffed. You deserve more from your company. That said, it's not my fault; I'm just trying to get my meds so I can maintain my composure in the face of also being taken advantage of by my corporate overlords. It's failure of the managers of this CVS that this pharmacy is hellish to visit, and they should hire people who understand people. To be rude daily to sick people who just want to feel ok is monstrous. Also, I know for fact it goes against CVS policy to shorten store hours randomly for months at a time. The Sharpie on the hours sign never fools anyone. Everyone, go to the one next to North Shore Farms instead.
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November 2023 by L V
Pharmacists are overworked but still friendly and helpful. I’ve never had a problem getting scrips or guidance from them, but the pick-up line can be long. Store managers and associates are generally helpful too, but many items are locked in glass cases — and getting someone to open them is difficult because they are understaffed.
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November 2023 by Danielle G.
The older woman with the long grayish hair who rings up people behind the pharmacy counter clearly hates her job. For years now I've always given her the benefit of the doubt that she was having a bad day but clearly that is not the case when she acts the same way all the time. She is just miserable and she is just plain awful to deal with. Often there's a younger blonde woman who is just a delight and is just so sweet but sadly I haven't seen her in awhile. Just a heads up to those thinking of using this pharmacy.
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October 2023 by Michael S
pharmacists are dreadful. Insanely poor communication.
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October 2023 by Diane Prendergast
Kathy and the staff are the best!!! Made sure my daughter got her meds. Thank you so much for caring??
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September 2023 by Rodney Bell
Quite possibly the worst customer service I’ve ever received from any pharmacy—let alone a CVS pharmacy. Checked around with some neighbors to see if I’m just unlucky but nope, the two or three people i asked said they’ve experienced the same.Their treatment of customers is borderline inappropriate. Avoid this place like the plague. You do not want people this unprofessional handling your healthcare needs.
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September 2023 by Suz C (Suz)
Pharmacy isn't open, they "don't know when the pharmacist will get here." This is the worst CVS I've ever seen.
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September 2023 by Benial K
The pharmacy service is getting as bad as it could be. KATHY is a pharmacy technician who has a bad attitude and provides terrible service. She doesn't seem to like the job and doesn't care much about customers.
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August 2023 by Jia Jia Robin
They were great help in finding everything that I needed they were kind and so helpful.
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May 2023 by Laura Fullman
Dave is amazing! In all the years I’ve known him, he is attentive, consistent, and a hard working individual that puts customers first. It’s not very often you see people like this so cherish them. He is the reason I enjoy coming to that store. I have had pleasant experiences with the other associates as well and the store is always well stocked. My only concern, on a corporate level is that the stores need upgrading. I think it needs a more modernized feel with updated computers for both employees and customers.
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February 2023 by IrishJohn HSS
Staff is very helpful and friendly. Pharmacy very proficient and informative about prescriptions. So glad I switched from the cvs in new Rochelle that is 24 hours. Difference is night and day are
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January 2023 by Victor Gorodischer
Day after day the pharmacy service is getting as bad as it could be. How is possible that they decided to close for “lunch time” and then another break from 4:00 PM to 5:00 PM. Today I went to get some medication at 4:45 PM, the pharmacy was closed and I was told that “they” will be back after 5:00 PM.Is it time to change Pharmacy?
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October 2022 by James Macey
Items on the shelves and fridges are past their expiration dates. Avoid if possible.
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September 2022 by tinna lepetitte
Some Pharmacy staff has no professionalism, very Rude, save yourselves and go else where, only person that help was the guy at the counter in the pharmacy,