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June 2023 by Joyce L. Swensson
We had a good experience moving and storing our things Dec 2022 till March 2023. Unfortunately we didn't find a property in time and furnishings and boxes were delivered to storage in Florida. Now that we have moved to new home and all boxes unpacked, we realize several things are missing and each time my husband contacts Ted, he's very defensive.We were with the 2nd moving company throughout the emptying of storage and filling the 2 trucks so gaps lie with Direct Movers. CAUTION!!!
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April 2023 by jmgreenbl1
Unfortunately, I need to strongly recommend against using Direct Moving and Storage. We used Ted and team twice. The first time -- about 6 years ago -- they were careful and professional. The second time -- just last week -- they were a disaster. Things have really gone downhill! Multiple items broken due to poor packing including a guitar, glass figurines, and a valuable antique globe. Items just dumped in boxes with seemingly no care. Muddy sneakers boxed up with formal dresses, kitchenware with expensive ties, suits jammed into boxes so that they came out wrinkled and crushed. Just really very little apparent care. No offer to replace or compensate for items that they did not (and could not) deny damaging. The response was "you should have bought insurance." Terrible and disappointing. Look elsewhere.
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February 2023 by Pam W
This is my 2nd time using Ted and his team for a move and I was thrilled and so pleased once again. He moved me about 40 miles away from my place and even with packing at my apartment, picking up stuff from mystorage, moving and unloading at my new place and then bringing things to my new storage, they were awesome all the way. And so nice. They were fast, incredibly caring and very fairly priced. Moving is so stressful and they made us feel so taken care of. It’s such a relief and a joy. I have only great things to say and highly recommend them for any moving job you have :)
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May 2022 by Jace G
Had a pretty good experience with ***. Moved to ** from **, and it was pretty smooth aside from some minor delivery issues around the delivery date, and of ALL our stuff we had a coffee table and side table break. No big deal considering he was 50% less expensive than the next less expensive guy. Id use again.
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May 2022 by Jace G
Had a pretty good experience with ***. Moved to ** from **, and it was pretty smooth aside from some minor delivery issues around the delivery date, and of ALL our stuff we had a coffee table and side table break. No big deal considering he was 50% less expensive than the next less expensive guy. Id use again.
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April 2022 by Jamie Maume
What an absolutely stress free experience. Ted (the owner) and his son, were super professional, friendly, hard working and thorough. They also were fair with their prices and took the time to put together a piece of furniture for me. Overall they made my moving day a happy experience. Thank you guys!!! I would definitely call them again in the future and recommend them highly to anyone looking for stress free and friendly moving company.
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September 2021 by Thomas Stehlik
Ted and his team did a great job moving my household to Florida.Everything turned out to be as expected and as agreed upon.I opted to pack the smaller items myself while they took care of the furnitures and other bulk items. It saved me money and worked out very well. They were very careful with the items and with the houses at the pick up and delivery location. The pickup and delivery was within minutes of the promised time.
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September 2021 by J V
*** PLEASE READ BEFORE CONSIDERING THIS COMPANY FOR A MOVE... I hired Direct Moving & Storage to help move my family and I to Florida. I met with the owner Ted, I gave him the info of all the items I was moving, thus he provided me w/ a quote for the move. I had received quotes from different companies but I decided to go w/ Ted as he told me the day we met that "he is not like other moving companies he would not charge me more the day of the move" BIG MISTAKE... On the moving day his movers came and picked up my items, loaded the truck and closed it, then gave me a MUCH higher price, almost double from the initial quote. Never during the move did his movers tell me that I had gone over the initial "quoted amount" I called Ted to see if this situation could be rectified, but he did not budge on price, he was very unprofessional, angry and then stopped responding to my calls. When I asked the movers to unload the items they would not and then wanted me to pay them extra to unload the truck. I had no choice but to call the Police. It took for the Police to have them take my items off the truck. Many of my items broke while the movers took them back off the truck in a very careless manner and broke many items. This company took my $500 DEPOSIT and did NOT credit it back. This was a. HORRIBLE experience for my family and I.
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March 2021 by Wendy Wels
I’ve used Direct Moving twice in two years and both moves were absolutely perfect. Ted and his team are kind, quick and super careful. Despite moving on a rainy day, everything was protected and moved into its right spot without getting damaged or wet. Thank you Ted and the guys for caring so much and working so hard!
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December 2020 by Margaret La Vigne
Ted and his crew were thoughtful, professional, courteous and on time. I was nervous about the whole experience as I had not moved for 30 years but I am very pleased with them and the move of my things into storage.
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October 2020 by Daniel Bennett
We have moved house a few times. These guys were the best movers we've ever had, they also securely stored all of our belongings for longer than expected which helped me solve the problem of our sellers massively messing us around and changing move dates on us! Ted, his son and their whole crew were courteous, efficient and very professional. We had a few quotes, and these guys were very competitively priced. I also love the idea of supporting a smaller business run by a hardworking guy, rather than one of the chains. I wouldn't hesitate to recommend them.
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October 2020 by Marie Ternes
Ted and his friendly and happy crew moved us from Manhattan to Mamaroneck. They were great top to bottom. They packed up all our valuables. Nothing was damaged. They put down our heavy rug in our new place. We couldn't have asked for a better experience. This is NOT the Direct Moving & Storage in NJ which apparently is not great.
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October 2020 by Rachita gupta
We booked them for a local move and they never turned up. Booking was at 1 they called 2-3 times the day before confirming the reservation. But on the day just kept on delaying and dont come. It was a very sad experience
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August 2020 by Matthew Purpura
I’ve used Direct Moving & Storage for my last two moves. Since there was a few months between moves the second time, I took advantage of their storage services too. The furniture arrived in perfect condition. Ted & team take pride in their work, are professional, responsive, careful, considerate, on-time, and provide great customer service. Traveling near and far, I would recommend them to anyone looking for a quality mover. You can put your mind at ease with Direct Moving & Storage!
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May 2020 by Kate C.
Direct Moving is the best moving company we have ever worked with. Ted and his team showed up on time and ready to work at 7:00am. They all had masks and gloves on (COVID). Moving is never easy but moving during a pandemic is extra stressful. The team was calm, moved quickly and diligently, polite and reliable. They were great. If you are moving, we highly recommend you work with Direct Moving.
