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June 2023 by Jasmine Lin
The worst customer service in this particular location. Can’t believe it’s in Manhasset. There is no customer in the store but Gwen didn’t want help us for exchange. When we asked her about similar materials to buy, she said we can buy the similar clothes next store . Wow, how lazy she is~ tell the customer to go the other brand and didn’t try to sell anything from Boss. I can’t understand why. Gwen told us to go Roosevelt field mall Boss so many times. It’s very inconvenient to go the other location but Thanks for that. We enjoyed our shopping In Roosevelt field BOSS, everyone was very helpful and nice.
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November 2022 by pao George
I came today with my wife and Glay a salesperson was really rude with us and lie to us she sent us to Bloomingdale’s in Roosevelt Field Mall to look there for women blazers and we came in Roosevelt and there’s no Hugo Boss here for women. Her attitude was really rude and no professional she has to be fired
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November 2022 by Pao Greek
Geen is the worst rude unprofessional salesperson in Hugo Boss in Manhasset.She had very rude attitude with us today and also lied us.She has to get fired.0 reviews
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March 2022 by AJ
I am only giving them one star because I have to. I am loyal to the brand but definitely not going back to this store, worst customer service I have experienced. Gap has better customer!!!
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June 2021 by essence Scott
Excellent
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April 2021 by Ilana H.
These idiots never answer the phone. Looking to spend money and they wont even pick up !
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March 2021 by craig miller
I have always shopped at Hugo boss and my relationship has developed so well with Mendell there that I would never go anywhere else. I stopped going to Roosevelt and other locations not that they were a bad experience but because Mendell made the experience here perfect every time and any corrections ever needed be more than takes care of it. He knows exactly what to point out to fit your figure and body frame. He knows what options are best for the occasion or whichever business or casual events you will be wearing the attire in. He makes sure to resolve anything and goes above and beyond with his service and has a great personality. Always a fun time going down and he’s great always reminding you of the best sales going on! If your going down ask for Mendell he will make you never want to shop anywhere else!
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February 2021 by Steve Baktidy
I just picked up my pants after the tailor shortened them, tried them on, one leg is half way up my ankle, looks horrible. The manager Christion Jimenez, and sales person Mandel, wont correct the problem, trying to tell me that my one leg is shorter than the other. This is hilarious, I thought Boss was a reputable brand, especially in The Americana Store. Keep away from this store, People are rude and horrible......
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January 2021 by Robert Direct Lender
I would give it less than 1 star. Store located in Americana Manhasset which is an amazing shopping boutique, but this specific store employees are rude, arrogant, obnoxious, no service at all. All about the commission, absolutely a disgrace to this brand. My horrible experience was with Mandel. I will make sure I never spend another dollar there again. If you really want to spend your money at Boss, go to the Roosevelt Field Mall location instead
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December 2020 by Jovan’s adventure
I love the vibes here. All staffs are nice and welcoming. I went to return an online purchase and they helped me with no hassles.The experience is wonderful and I will surely come back again.Highly recommend.
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October 2020 by Claudia Baggiano
We always use Mendel at Hugo Boss, Manhasset. We LOVE him! He was able to find us suits on sale for our groomsmen for our wedding day. For the Groom he went out of his way to make sure everything was absolutely tailored to perfection before the big day and that he was happy. Hugo has the most amazing quality suits and best selection. Thank you Mendel!
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August 2020 by Enma Delcid
Customer service in the place is horrible .the women especially she think she is the owner she have horrible attitude I don’t know wy they have employees like that
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June 2020 by Robert J
I would give it less than 1 star. Store located in Americana Manhasset which is an amazing shopping boutique, but this specific store employees are rude, arrogant, obnoxious, no service at all. All about the commission, absolutely a disgrace to this brand. My horrible experience was with Mandel. I will make sure I never spend another dollar there again. If you really want to spend your money at Boss, go to the Roosevelt Field Mall location instead
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April 2020 by Mike Popa
Worst Hugo Boss experience. The girl at the front desk is argumentative and rude. Not helpful at all. Avoid this store and find a different location. I like their suits, but will not be giving this location my business
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March 2020 by Zuhaib Essani
Staff did not seem very friendly. I guess you have to wear a suit to enter this store in order to get a good customer service. I had a gift card to spend and asked for help on choosing a wallet and a staff there asked me to comeback after 10 minutes because price tag was missing. I wanted to buy other things but staff kept saying go visit Roosevelt field mall because they have more variety of what I was looking for. I really liked this full sleeves shirt there, but didn’t even feel like asking for a fitting room. I am never visiting this location ever again.
