-
September 2019 by Vin F.
I had been chasing down a Citibank checking plus overcharge for three and one half months. No one at any Citibank branch, customer service phone reps, or supervisors, (and a letter to corporate office) were able to resolve the issue. As a last resort, I went to the Manhasset branch (which is not my local branch, but I'd been there before, and were impressed with their operation), was assisted by Sylvia Wang, and within five minutes, my problem was resolved. She should teach customer service classes for Citibank. She has restored my faith in Citibank.
-
February 2019 by Marilyn P.
been with this branch for many years, they moved from the Macy's Shopping Center. My representative Sylvia Wang is super helpful, professional and really goes out of her way. It's wonderful to have such great service.
-
November 2018 by Erica A.
Slowest Citibank I have been to. Went in a Friday to deposit a check and there was a long line with only one teller depositing checks! They got a second teller but was still slow.
-
October 2015 by Daniella S.
Opened recently this spotless easy access location is perfect on my way to wherever I'm going. Friendly staff and prompt service I have waited a max 10 minutes when we opened an account for my daughter. Citibank has high fees yes but I've been with them so long I'm loyal and frankly this branch doesn't set those rates. I can't see any fault with them unless of course you have a problem with banks in general. Then yes they are not exempt from borrowing money and paying us nothing in interest to invest our money - and charge us! But that's what capitalism is all about so may as well get screwed in a friendly clean place.
-
August 2015 by Marcia D.
Do not enter this branch unless you have zero plans for the rest of the day!! Don't get me wrong the bank is clean and friendly! But guess what for the long wait for customer service and one highest checking account fees its just not worth it!