-
October 2023 by Mike Chen
Very helpful and friendly. Had problem with my t shirt that I bought online. Came to exchange it without any trouble. The staffs were extremely helpful. Smooth and easy.
-
October 2023 by 우찌
Very unkind employees. All they do is chat amongst themselves without helping the customers, and they treat me like I’m not there. Very disappointed.
-
August 2023 by Danny Cassidy
Do not go here ! The staff is incredibly rude. Dealt with a manager by the name of Sam. I’ve never dealt with such a rude person in my life. I asked her for help and she snapped at me as if I interrupted something she was doing. I almost couldn’t believe she worked there let alone a manager. She needs to be let go. Do not go here
-
July 2023 by Danny C.
Do not go here ! The staff is incredibly rude. Dealt with a manager by the name of Sam. I've never dealt with such a rude person in my life. I asked her for help and she snapped at me as if I interrupted something she was doing. I almost couldn't believe she worked there let alone a manager. She needs to be let go. Do not go here
-
June 2023 by Desmond Calhoun
The store manager Penelope refused to process my return. Instead of trying to help me, she pointed me to non-existent policies on their website that say nothing about needing a physical copy of my receipt even though I had a picture of it.
-
June 2023 by Laura B
The manager - Nata - was very rude. Did not even want to listen to the problem and made up her own rules about the store policy. She has no idea what the rules of the quality promise are. She went so far as to say that my own body is the problem.
-
April 2023 by penina tarshish
They are a very expensive store and at end of the sale they charge you 5 Cents for a recyclable bag. When i complained to manager she said it is a nassau county law. Actually IT IS NOT. Other stores in nasssu county do not charge for a recyclable bag. SHAME ON YOU lululemon.
-
April 2023 by Anita W.
This store is completely RACIST. I was the only Asian in the store. I could not get any help, one sales tossed me to another to another. Meanwhile they're following other white women (with fillers all over their faces) asking them if they needed help. I've been to Lululemon in the city countless times and own many lulu items. This is so ridiculous. Manhasset sucks who do you think you are.
-
April 2023 by Ivy
This store’s employee’s that I’ve encountered have the ugliest attitude & get very hostile when you want to return a product.
-
April 2023 by yi li
Employees are rude at this location. They don’t care what you need to say and just yell at you.
-
March 2023 by Melinda Knapp
Thank you to Nina who was beyond busy on Presidents Day who really took the time to make sure my daughter found everything she needed. She went above and beyond and explained which fit and style would be the best fit for my preteen. Super pleasant to deal with. Ask for Nina!!
-
February 2023 by Je Luc
I come here to buy cloth, not to receive an attitude like I don’t deserve to wear lulu. Better staff service training needed
-
January 2023 by Crystal 逛纽约NY Du
Not recommended this store . The staff told me to it’s fine to grab the receipt and I left the store. It turned out they wouldn’t let me in since they they said close at 5pm, but I was there waiting in line for a while and I spoke to 2 people they said it’s fine . However after I come back , they told me it’s closing and don’t let me in ! ! !Never had this kind experience! The service can’t support the quality! Wasted time and feel disappointed!
-
December 2022 by Megan W.
Great location. I have come here for 2 returns this month and the cashier is always friendly and efficient.
-
December 2022 by Jasmine Rodriguez
Sara made the transaction go by so smoothly. Was so helpful. Customer service was amazing.
