At Marshalls, customers can discover an ever-changing selection of designer brands and products at surprising prices. With new arrivals weekly, the store offers a wide range of items across ladies fashion, shoes, beauty, home, men's, and kids. Shoppers often find "amazing" quality items, such as sturdy luggage and linens, for significantly less than retail prices. While the store's inventory and deals impress many, some customers have reported issues with pricing accuracy and long checkout lines. Overall, Marshalls is described as a store full of surprises, with a great selection and competitive prices, though the shopping experience can be impacted by staffing and organizational challenges at times.