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December 2023 by Visionary D & M LLC
Management is racist
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November 2023 by Steven D Moscovitz
My daughter recently purchased a beautiful pair of boots from Prada Manhasset. The sales associate, Erren, was exceedingly helpful and patient. I would highly recommend asking for Erren if you are in the market for any Prada goods.
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July 2023 by Michael Marolda
Very helpful staff. Beside the lady walking head first into the front door no issues!!
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June 2023 by Russ Portnoy
Awesome customer service and products
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May 2023 by Janibel Perez
During my visit to Prada, I felt uncomfortable when the associate asked my mom if she can check her Hermés shopping bag for a sensor because the alarm went off, even though it didn't. It made me feel like we were being racially profiled. I was disappointed that no one greeted us or asked if we needed help but asked if she can check my mom shopping bag. Unfortunately, due to my negative experience at the store, I didn't end up making a purchase, even though I had planned to buy a bag.
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May 2023 by Stacy K.
Stopped in to look at a few handbags. Our sales associate Maddie was incredibly lovely and helpful.
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April 2023 by Am A.
I brought a pair of sunglasses here and they gave me the used one. I have to return it. NEVER EVER GET ANYTHING FROM THIS STORE!!!! People be hide the counter here is really nasty and ignorant...
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January 2023 by Jeovana Garced
I only gave 1 start since you have to. This location deserves none. I have been trying to call this location for 3 days and there is no answer OR call back! this customer service is horrible!! I am waiting for a response on an exchange and its impossible to get assistance!
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June 2022 by Ryan Mahabir
Great place to shop very cleaned and nice
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May 2022 by Heather G.
Just missed another sale! I went to Prada Manhasset specifically to buy a bag in and out but they closed an hour early. We could see people were in the back trying on shoes so I called...no answer. We waved to the salesperson and they motioned they were closed. It was 5 pm on a Monday. I guess I will just go to Louis Vuitton...bye Prada it's been real! Let me know when you need the business
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February 2022 by J. B.
I had a truly disappointing customer service experience here. The Prada website said the hat I wanted (Black Re-Nylon XL) was in-stock at this store and I could pick it up in person. Since it was offered in several sizes, I wanted to see the difference between Large and XL in person before dropping $595 online. Upon arriving, the salesperson told me there were no more winter hats left and when I showed him the screen on my phone with the hat I wanted, he came back with a different style in size MEDIUM and told me I should just buy the hat I wanted on the website and take a chance on the size. They didn't offer to order it for me or check other stores. I guess they didn't feel I was Prada material...
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February 2022 by John Bitkos
Excellent customer service, bought my wife a very nice bag and wallet..
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February 2022 by JL H.
Good selection of items and purchased exactly what I needed. EXCELLENT service, plenty of parking and convenient location, what more could you want!
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January 2022 by Danielle Nicole
Poor customer service . They do not answer their phones during their business hours. I had corporate call them as well and the customer service rep was unable to reach them . Horrible customer service for the highly cost of the items ; I do not recommend this store .
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December 2021 by Eric Jin
Terrible customer service.
