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August 2020 by June Camp
I bought an item in the Manhasset store and returned the next day to exchange item due to size issue, however, my experience on my second day was overcast by the attitude of one sales representative. She was not receptive and a but dismissive.
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July 2019 by Catherine C
I love this place. Their clothes fit well and are trendy. High quality for sure but their prices match it. Expensive but worth it.
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November 2018 by Ernest Fu
Overall great store if you are looking for Rag & Bone. Their collection is up to date with their website. The people that work there are accommodating as well.
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September 2018 by tony amadora
Too over priced!
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July 2018 by Pam Polestino
The store is so beautiful. Everyone is SO eager to help style you when you walk in the door. Christina picked out amazing jeans for me, & so much was on sale!!!!!
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April 2017 by Joy D.
You know the store must have done something outstanding when you are sitting at home 5 hours away but still want to write a review and share your experience even though you have never physically been at the store. I've been wanting a certain pair of jeans for awhile, but with lots of retailers having Friends&Family, thinking R&B might have one soon, I decided to wait. This morning, I found out that there was indeed an F&F event but my size was sold out online. I decided to call the store closer to me (45-minute-drive) to see if they had anything in stock. I was out of luck, but was also directed to the stores that might still carry what I was looking for. Long story short, the store that was supposed to carry those jeans told me they didn't have the item, and sent me to a goose chase. After calling 4 stores and had no luck anywhere, I decided to call the Manhasset location. I'M SO GLAD I DID!!! I spoke with Diana (i hope that's how her name's spelled). She could not be more sweet and helpful. She first looked up her own inventory as well as online. As expected, my size wasn't available. She then offered to check other stores and found a few stores indeed still carry the item (while she also explained to me that the actual inventory might not be entirely up to date, and we all know that's the case sometimes, no biggie). Instead of having me call all over to get those jeans, she offered to personally get in touch with one of the stores to locate a pair for me for a charge send. I used to work for the company (which I did not disclose until later), so I know charge send is a service all the stores offered. But among all the people I spoke with today, Diana was THE ONLY PERSON who offered to do that for me, all for a pair of sales jeans!! She literally made my day, and I am so appreciated of her going above and beyond and even went out of her way. I'm not sure why some R&B stores don't seem to be on the same page in terms of customer service, maybe Manhassets location has better training? Anyhow, I know now that I'll definitely be calling Diana and her store from now on when I am in a hunt for some new additions to my wardrobe!
