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November 2023 by Justin Zaroovabeli
I initially had a pleasant experience here. When it came down to proceeding, the Reps did not mention anything about a new tesla model coming out (Despite that it is readily available online). We questioned them but they down played it. I was hoping that the Tesla reps would be forthcoming and not push leftover inventory on me. I was wrong.
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November 2023 by Azhar Rafique
I just received a call from Manager, She told me that my vehicle is on transit, it could be here in 2 to 3 weeks, but not 8 weeks. I do understand, that tesla sales team under tremendous pressure, I wish best of luck your future, as I myself deal with customer service and sales, how difficult it is when it comes to dealing with stubborn customers, but I am not stubborn customer, I do understand these kind of situations in my past business, so I keep my finger cross to get my tesla soon. Thanks once again for reaching out me.
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November 2023 by johnny phuntsok
I first time visited tesla dealership in Long Island NY. I thought Tesla is VIP service but there very bad customer service. Worst than the regular car dealership. They don’t like to answering your question. There have too much ethnic discrimination.
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October 2023 by Proshanta Mallik
Most unprofessional people are there. They should explain nicely to customers before pick up car. I made ordered, they gave me pick up date and location but last hour they said your loan is pending through text message. Its totally bad. I lost my $250 and time.
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October 2023 by Moshe K.
I just wanted to put in a review for Katie at Tesla Manhasset. She is very professional, patient, and very knowledgeable making the perfect Tesla Ambassador!!
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September 2023 by Michael Henry
i had bailey as my demo drive consultant and he was absolutely amazing, showed me how the car works and made sure i was completely safe. i really appreciate his service and i’ll be stopping by again.
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August 2023 by Natalie N.
I am a senior citizen (77) and I purchased a car from Manhasset Tesla. They then tell me I have to go to Mt Kisco to pick it up!! I never heard of such a thing. I text them and they don't answer me. I called Mt Kisco and they told me I must pick it Tuesday at a certain time or I lose the car. Zero customer service. I'd like to tell them what they can do with it but I really like the car. I am seriously disappointed and would definitely not recommend them.
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July 2023 by Michael Schechner
Excellent team here. Was assisted by both Keith and Bailey during my visit. Test drove the Model 3 and ended up ordering for delivery. Very helpful and patient crew.
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June 2023 by O.P.
We had such an amazing experience at this Tesla dealership. Bailey was patient, knowledgeable & friendly. The car basically sold itself, but Bailey made the experience easy & enjoyable. Thanks to him our son will have an amazing 21st birthday!Thank you Bailey!
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June 2023 by M Lee
Keith and Anastasia were super helpful explaining all the different models and features, amazing vehicles!
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March 2023 by Alfredo Louk
Very pleasant place and you can test drive by yourself for 15 minutes without a salesperson next to you
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February 2023 by Meng Li
If you are looking to buy a Tesla, This is one of the good place to go. Special thanks to Charles. He was patiently helping me to choose the right trim and configuration. He also helped me with many test drives. I am very happy with the overall service received from Charles and this store. If I ever need to buy another Tesla product, I will definitely come back here.
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December 2022 by Steven Stulbaum
I don't buy cars frequently as I keep cars for about 15 years, but given Tesla's safety record, I figured I'd venture to the Manhasset Tesla location. I'd highly recommend to seek out Bailey, a consultant there. I was there a few times and spoke to various 'consultants', not sales reps. The most knowledgeable and consistent person in their responses was Bailey. To boot, he is just nice. He'd followed up if he didn't know an answer, he always got back to me. Over the 9 months from when I ordered the car to it arriving, he stayed in contact, checked in and my persistence as a customer, which is annoying to some, was always met with informed, balanced responses. My experience picking up the car out east was not great, but the follow-up with Bailey afterwards was and is great. Two weeks into the ownership of the new car and I thought I'd call out the terrific consultant.
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December 2022 by R
Did a test drive. Tesla's test drive is totally different than any other dealer.It was totally contactless. They let me drive the car for 20 minutes by myself. No sales rep in the car. When I got back, the sales rep was not pushy at all. They don't even try to sell the car. They just asked if you have any questions. That's it! No trying to sell you! Isn't that incredible! It was so much fun just to go and test it out. Felt like I was driving a spaceship! Won't even think about buying a gas car again.
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December 2022 by Pinhos EkBor
We had an amazing experience at Tesla store. Marianne and Bailey were extremely helpful and friendly in setting the test drive and explaining technology behind Tesla as a company.
