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January 2024 by P C
Kyle and Tim were super professional and courteous. Their excellence will bring me back for sure. AT&T should just clone this location and these dudes.
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September 2023 by Kathleen Kosty
Brian was very knowledgeable and friendly. He answered all my question's. I would highly recommend Brian for your next phone purchase.
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August 2023 by Madi Lemery
Went to AT&T in search for an apple watch, and was helped wonderfully by associates Evan and Q. Evan informed me of a deal that was occurring, buy one get one free apple watches. He helped me set it up, and both Q and Evan answered my concerned and questions in a patient and professional manner. I am personally not a very technologically advanced person, so this was VERY helpful. They gave me their full attention, and provided great customer service. Will be returning to this location in the future :)
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August 2023 by CCF
Went as instructed by ATT online to move my prepaid phone to my current post paid plan. Employee Evan was unhelpful and rude. He could not figure out how to do it and refused to call his manager for help. He called the att phone support and proposed I wait for 15 minutes on hold with him because his manager does not want to be called when not in. Absolutely horrible service - and still no solution. Don’t come here.
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July 2023 by Ten Anthonys
Bought my last cellphone from a big box store?. I had trouble transferring my data contacts al onto my new telephone. They promised to help me but didn't know any more than I did which was very little. I was kept waiting and waiting when waiting was over the result was just as bad. i was missing half of my stuff?This time I went to ATT store in the Manlius New York. There was no wait. The person's there were very Competent and personable. and transferred all my data. They were direct and honest in showing me the features of the phone I bought.. The environment was calm and comfortable.. The big box store that I patronized previously sounded and felt like a bus station.. When it comes time to upgrade again I know where to go..ATT for sure..
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June 2023 by Catherine Wall
Ordered my phone and brought it in to get set up. The associate was wonderful and so helpful! Went back to have a screen saver put on, and the same associate was there with two colleagues who were equally engaging and welcoming. I would not hesitate to go back with any issues and have not had a similar experience at other AT&T stores that I have visited. If you live in the area definitely make this your go to store!
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May 2023 by Jeanette Rees
Quandell was SO helpful, kind and patient! Will definitely look for him again.
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May 2023 by James Kalin
The employees were very helpful and I was happy they were tolerate with my repeated visits
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May 2023 by Marsha Kalin
Thank you to Tim,a great multitaskerHe was busy but managed to help me with my phone and so nice to work with.Definitely worth the trip to this store.
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March 2023 by Matthew Lavoie
Very pleasant experience upgrading our phones the other day. The employees here were friendly, very helpful, and upfront with what to expect with costs and fees.(Not that this changes my opinion of AT&T in general but this store was helpful!)
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March 2023 by Maresa PageTarver
Q was very helpful with adding a phone line and upgrading my outdated plan which actually saved me money!
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February 2023 by Lynne Beach
Been doing business with this location for years. Top notch service and no matter how many customers are in the store they take their time to ensure you have everything you need, understand your needs and are such a pleasure to work with
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January 2023 by Porsha Yarbrough
Tim was very helpful and very nice guy! Love my 14 Pro Max and AirPods! ♥️
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November 2022 by Garrett Raymond
They are always extremely helpful and I prefer to come here than go to larger store fronts. I would always recommend this location to anyone who asks.
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June 2022 by Hannah MacIntosh
Neal was extremely helpful and efficient with helping me get my S22 ultra! Everything transferred quickly and nothing was left out. The staff is friendly and professional. I love my new phone and the recommended chargers they suggested! This store is smaller with a more personal feel. Every time I've come here has been a positive experience.
