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“Excellent customer service from the call with questions booking a first appt. to after picking up my dog. This place is very thorough, professional, and personable. My Australian shepherd received the best grooming to date (I have tried several places in his 9 years of life). So happy!”
“Kaitlyn at Kloud K9 is awesome! From food to collars to kennels, she can help with everything dog related!! Friendly, knowledgeable, and just fun to talk to! I highly recommend her amazing store!!”
“Steph at the salon groomed my Australian Shepard and did an outstanding job! I had specific requests that she followed to the letter, and my girl was happy, clean, and beautifully brushed. Highly recommend Steph!”
“They have one of the best fish rooms in Syracuse better then most of the big chain pet stores. I recently went there for dog food which they also have a good selection and I saw they had a fish room unlike the cicero store that I use because its closer to me. I walked in a they had fish I have never seen before in the hobby. The fish all look heathy and the tanks were clean. If you like fish definitely check them out they are very knowledgeable as well.”
“From the start of the process to the end the staff were amazing. They informed me of all things i asked about Liam. When he got hurt they even took him in and stitched him up when I couldn’t find a vet for him. I couldn’t ask for a better group of people to adopt from.”
“Been coming to Storybook Wags N Whiskers for years and purchasing birthday cakes for our dogs.Nothing but excellence every time, delivering quality and great customer service over and over.”
“I had the most pleasant experience with these people that came in from Rochester, both the attendees and the veterinarian doctor. They were very good with my one-year-old cats and I look forward to going back.”
“Went to get something for our puppy yorkie who had a bad itch, she’s not an outside dog, so not knowing what it was, went to petco to see why she had such a bad itch and hot spot. And Lisa was very knowledgeable and extremely helpful, said it was either a change of food for her to get an allergic reaction- came out her way to answer all my questions and able to help me choose the best option. Ty LISA ! Good to know about her allergies.”
“This location is great. All of the employees are very nice and willing to help. The new manager has made this location even better and he has no problem taking 10 or 15 minutes of his time to explain something to you. The new garden center is beautiful and not packed full of stuff no one wants like other places. Always have a great selection of chicken and ducks as well as great seasonal products.”
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“I was pet sitting our in-laws 130lbs great dane and he broke the harness they had been using for some time. I really didn’t want to drive all the way into the city to get a new one, so my wife and I found Mother Nature Pet Supply online in Manlius. The staff was very friendly and helped us pick out a new gentle leader as well as a no-pull body harness. The items were well priced and Winston (the great dane) loves the new body harness and it cut down on his pulling during walks drastically. Safe to say that if you have a large dog, they have a harness for you too! The staff was very knowledgeable as well and helped us pick out the right product. I would recommend stopping by here before going to a more corporate pet store to see if they have what you need! Support local!”