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9AM - 4PM
7 E Main St, Marcellus
Banks
“I had a serious issue with my plow truck—it wouldn’t move and there was transmission fluid everywhere. It ended up needing a transmission cooler, new lines, and a transmission dipstick. I had it towed to Fellow Car Care, and Justin was incredibly helpful from the start. Since it’s a plow truck, I needed it fixed ASAP, and he completely understood how important that was. He made it a priority and got the job done quicker than I expected. The work was excellent, and the service was top-notch. I’d absolutely give Justin and Fellow Car Care a 5-star review and highly recommend this business”
“Been going to this key bank for over 20 years. They’ve helped with a lot of different things over the years, but Jordan went way above and beyond for some paperwork I needed this week and it wasn’t a simple ask. Can’t say how much Jordan and her team are doing a GREAT job!”
“I don't know why people have bad reviews about this bank I walked in and asked for 2$ bills the teller was very friendly and say they have a few and gave me 3 with no problem it was my first time ever there.”
9AM - 4PM
32 Jordan St, Skaneateles
Banks
“When I was panicked because paperwork needed to be notarized and sent immediately nearly at the end of the banking day, Steven Brockway of KeyBank's Skaneateles Bank overheard what I was trying to explain to the teller and immediately understood and stepped in to help me. He was very nice and personable. He helped me efficiently and quickly, easing my mind and panic about the paperwork which needed to be completed quickly so it could be sent overnight by mail.When I needed to transfer money after our house closing to a bank in another state - I went back to Steve Brockway because I knew I could trust him to help me get through the process professionally and accurately.I am very grateful to Steven Brockway and KeyBank for their help and personalized professionalism in a time when I needed to get transactions made quickly and accurately. Thank you, Steve!”
“Elaine at the front desk and Renee took great care of me. This branch is professional, knowledgeable, and is happy to explain anything you need help understanding.”
“My experience with Geddes Federal has been excellent and I would recommend them to anyone! Their staff is extremely friendly and helpful, and I got a great rate on a CD from them.”
“I was impressed when I first walked into the branch. I was greeted right away with a hello and smiles and can we help you! It makes me feel comfortable and less stress ed in these busy days of life! Everyone was busy working but took time to wave or say have a great day when I was leaving. Westvale is definitely a great experience!”
9AM - 4PM
301 2nd St, Liverpool
Banks
“Always a pleasant experience at this bank (friendly tellers) and as others have pointed out the inside of the building has such a classic look to it! It's like you're walking into a time machine in the best way possible.”
9AM - 4PM
203 Cypress St, Liverpool
Banks
“Olga is absolutely amazing. She did so well with stolen check book despite being new. She's really easy on the eyes too. Thank you Olga we love you!!! Would recommend this branch to friends and family! The mortgage advisor is real cool too. Humorous and well spoken. Talk to this dude if you want to buy a home. You won't be disappointed.”
9AM - 3PM
2 N Main St, Jordan
Banks
“My wife and I worked with Maureen to do a HELOC. She was extremely helpful, responsive, and available for any questions. I'd recommend working with her to anyone.”
“I cannot say enough great things about Westar, everyone is always friendly and has a smile on their face. They made the process of getting my car loan a breeze and have been wonderful recently when I applied for a personal loan”
“Staff is so friendly, it’s a nice quite environment. The workers will help you with anything you need. They try to accommodate for everyone to the best of their ability. I recommend working with them and the sweet and kind staff there.”
“Miracles! I almost canceled my application for an account because of the phone system, but then I went in person and spoke to April who was a complete Godsend! Immediately my account was opened, and I had a personal loan to pay off all my debts within minutes. It was a miracle. I had tried to get a loan and the interest rates were so high and the hoops I had to go through were ridiculous. This was low interest and no hoops. I thank God for April and this bank! What a blessing. Thank you Empower!”
9AM - 4PM
5390 W Genesee St, Camillus
Banks
“Where I was from originally NBT bank was the most common. I have had nothing but a positive experience with any branch. My experiences have been so positive than in spite of the fact that the closest branch is over an hour away , this one, I still remain in spite of it being a slight inconvenience to me at times. I tend to do things online and through the mail. I've been with 4 banks through the year NBT has been my favorite and my experience here has been particularly positive”
9AM - 4PM
100 Kasson Rd, Camillus
Banks
“I had a stressful financial situation that Crystal was able to help me through step by step, alleviating much worry. She was kind, personable, and professional through the whole interaction. Thanks again for your kindness and expertise.”
“Amazing customer service!! They know who I am when I walk in the door. Both our business and personal accounts are here and I wouldn't have it any other way. #CoolDadApproved”
9AM - 4PM
3524 W Genesee St, Syracuse
Banks
“I've had my business accounts with this bank for more than 10 years. They don't charge extra for things like online banking, their app worries well, and customer service, when I need it, is friendly and efficient.”
“Michelle was great! The ATM ate a woman's card in the drive thru, and the ATM inside was out of cash, so in line we stood. Michelle was courteous, patient, efficient during a long line of angry customers.”
9AM - 4PM
1537 Milton Ave, Solvay
Banks
“Amazing how easy it was working with customer service and other departments when I noticed some fraud on my debit card. Thank you to Michelle and Ashley for making my experience less stressful.”
9AM - 4PM
3701 W Genesee St, Syracuse
Banks
“I was nervous when I saw the poor reviews to call this location but honestly they were wonderful to me & very helpful. I spoke with 2 different tellers & the manager over 3 different calls. All of them were courteous, kind & seemed genuinely happy to help.”
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“I have been a Key Bank customer (Marcellus, NY location) for almost four years and it has always been a pleasure to stop in the branch for my banking needs. The bank is squeaky clean and the staff has never failed to be welcoming and warm. The monetary advise they have given me has been most valuable and much appreciated.....and a special "thank you" to Jessica. She is a wonderful asset to Key Bank!”