Carpet Spectrum is a premier destination for flooring solutions, offering an array of services including carpet cleaning, water restoration, and custom window treatments. Customers report excellent service both pre-sale and post-sale, with minor issues addressed timely and well. The knowledgeable and conscientious store staff and installers deliver on what is quoted and discussed. Reviews highlight staff who are amazing to work with, going to great lengths to help find the perfect products, doing research, and providing follow-up. They are a great help in selecting colors and the best materials for a home. Teams persist through rough projects, including tough rip-outs and defective materials, ensuring everything goes as smoothly as possible. Installers keep worksites neat and clean, take time to cover areas with plastic, and constantly vacuum to manage dust. The company demonstrates remarkable patience and professionalism, accommodating unique requests and personal project delays without pressure. Their flexibility, genuine care, and commitment to customer satisfaction shine through every step. Customers are blown away by the quality of service, highly recommend the business, and are grateful for the team's dedication and understanding. With great pricing and selection, the installation teams do a fantastic job.
Excellent service: pre-sale and post-sale! Minor issues and questions were addressed timely and well. Knowledgeable & conscientious owner, store staff and installers. Delivered on what was quoted and discussed.
March 2025
Courtney has been amazing to work with, I appreciate the lengths she went to helping me find the perfect floor cleaner. She did research and called me back several times, I am blown AWAY by the quality of service at Carpet Spectrum! Thank you Courtney!!
September 2024
We just had our upstairs bedrooms, hallway and steps done. The Carpet Spectrum had great pricing, selection and customer service. The installation team was awesome and did a fantastic job!!! I would highly recommend them!!
