-
October 2023 by Jennifer Orcutt
I haven’t had such a great experience as I did today in a long time. Jessica made my day by being first off happy but knowledgeable as well. I was in and out with no hesitation on what I needed for my home. Glad I made the trip !!! Thanks Jessica !!
-
October 2023 by Valerie Macaluso
Customer service was great. They listened to my concerns and directed to their wonderful products. Installation was quick, easy and done better than expected.
-
October 2023 by Jeremy Blankenburg
Great place to work for. Installers are very good and the staff is very knowledgeable.
-
October 2023 by Mary Ulmer
Very much satisfied with experience from start to finish. The store consultants as well as the installers were a pleasure to work with….knowledgeable, professional and friendly! Would highly recommend.
-
October 2023 by Rosemary Pryzbyc
the whole experience has been wonderful. All my carpet was done by you. Sales, installors and measuring were great. Thank you!!
-
June 2023 by Emerald Jansen
They have done two floors for my parents old farmhouse. They were so great to work with and extremely helpful in picking out their flooring. So happy for them and greatful to have a great local company to support!
-
June 2023 by Leah Spencer
The employees are knowledgeable and patient. They helped us pick out a rug and pad. Then when we found out the supplier had stopped making that color, they gave us time and space to research other options. Ultimately we ended up back at Carpet Spectrum because the price and quality of service couldn’t beat the competition. Additionally, they had a better memory foam pad to offer than the larger company we checked out! We bought a huge 26x14 area rug that was specialty cut and bound. The pad underneath has double sided vapor barrier and is so comfy for our needs. The quality is amazing and our family is so happy with the product. Erin followed up after the purchase to make sure we didn’t have any questions and that installation went smoothly. We definitely recommend this business to our family and friends.
-
June 2023 by Tim W.
Jess, and the Carpet Spectrum team, was very supportive and helpful throughout the process. Jess was able to assist us with choosing just the right products and designs for our home. Their customer support stemmed from both at the showroom and in home visits. The in home visits wasn't only to measure. Jess came out seperately to go over the details and recommend options to make our renovation a success. Their pricing was competitive and tailored to fit our budget. We highly recommend them!
-
June 2023 by Teddy
It was a great experience. We always find what we are looking for,quality product, great customer service. Experienced installation.
-
April 2023 by Ronn DeGeorge
Great customer service, excellent quality products, and awesome installation job. We have purchased two times from Carpet Spectrum and they were great both times!
-
April 2023 by Sandy Diamond
Carpet Spectrum is a hidden gem on Rt 21 in Marion. The staff were knowledgeable and friendly and not pushy as we perused their carpet options. (We replaced carpet in 3 upstairs bedrooms). Then they recommended we take samples home because wow does it look different depending on the lighting situation. We made our selection and scheduled a delayed install (3 mo) and that was not an issue. Jeremy was our installer and he was professional, hard working and did an excellent job. Seams are invisible! We paid to have them move our master bedroom furniture and movers were very careful and respectful and checked to make sure they were putting it back in correct spot. We love our new carpet - what a difference with new padding and no squeaks! I would highly recommend Carpet Spectrum!
-
March 2023 by Mary OCONNOR
If you want great customer care, good advice, a wide selection of materials and friendly service this is the place! Also, the installation of rugs and tiles was done with great care, expert workmanship and friendly people.
-
November 2022 by Susan Ingram
Terrific customer service and excellent workmanship. I have never been as happy with a house project and could not be more satisfied. I highly recommended Carpet Spectrum.
-
November 2022 by Pat Dlugosh
The staff at Carpet Spectrum went above and beyond to assist me with my kitchen remodel.Customer Service was exceptionalI would recommend Carpet Spectrum to anyone looking for flooring
-
October 2022 by MARK COLLINS
Dec. 2021-In the age of product delays, newbies learning on the job and timelines missed Carpet Spectrum is a jewel! This is a committed partnership of true professionals helping you make your ideas a reality. Jessica is fantastic designer, coordinator and general project manager. The installation team is amazing. Committed to doing it right and working through issues to make certain the customer is pleased. These guys know their craft and the end results prove it. Absolutely NO RESERVATIONS recommending Carpet Spectrum to anyone who asks.UPDATED- OCT. 2022- Minor issue with 1 window treatment quickly resolved by Jessica and her team. The personal touch and commitment to "Doing It Right" has that Old School Customer Service feeling to it. I am glad we made the decision to do business with Carpet Spectrum and will continue to recommend Whole Heartedly!!!
