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February 2024 by salman ahmed
Hi I was just in T-Mobile store in Maspeth to get some help with my e-sim swap but I was having to much trouble but when core started to work on it she made it so easy and simple I am very satisfied by her expertise and her costumer service 5 starts !!!
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February 2024 by Livingston Bravo
Those who work serving customers are not professionals. I ask the supervisors to change workers. Camera #20 does not know how to deal with customers.
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February 2024 by Maria Gabriela Drouet
They close early and don't serve... so bad!!
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February 2024 by Leo Leon
Wow my wife and i just went to this location and the representantative mickena gave us the best Service ever. I am really pleased!
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February 2024 by Linda Linda
My representative CiCi was the best in the world ! Excellent service and very helpful!
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February 2024 by Ninoska Gil
Wowww I must say I have never experienced such great service before! The representative Mickena really helped my husband and I out today! She gave us several promotions and even lowered our bill. I recommend Mickena to all my associates!!!!!
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January 2024 by S7
Worst customer service experience I have ever encountered. Started off sketchy and got progressively worse.
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January 2024 by Patricia Persad
This store is immaculate! The representative MICKENA was so helpful, she is very smart and knows a lot about her job. I would recommend anyone coming to this location to ask for her assistance. My family and I are very pleased and will now be recommending this location to everyone!
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January 2024 by Omor Hasan
The store associate Mickena was a great help, I was given a very detailed rundown of my plan and what to expect. Great salesperson. Appreciate all the help.
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January 2024 by Dena Blake
I went to this location and the representative Mickena was the best representative I came across at T-Mobile. She is so professional and knowledgeable about her job! She made my family and I feel so comfortable getting our new account set up. She is a STAR and I would recommend anyone going to this location and ask for MICKENA!!!!!!!
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December 2023 by Barbara Mutu
The store is amazing and the managers are hopeful. Adderly and Rey took care of my account that had so many issues. Thank you so much again for helping me every time I came in.This store is amazing and I’m happy to have a store that cares about the community
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December 2023 by eunhwe lee
I just walked out. WORST EXPERIENCE EVER. Their screen protector is far more expensive than other loca shop but in faith they will do it professionally, I came in. I also BOUGHT MY PHONE HERE in full price over $1300. This new guy's (he says his name is RAY. Not even sure if that's correct) just messed up- letting dusk get inside with bubbles all the edges. And then when I pointed out he started putting ALCOHOL over my brand new phone!! I finally had enough and said I can't pay for that, he gets REAL UPSET saying I should pay first to do it again since he won't waste his inventory. ARE YOU SERIOUS? On top of that, my old protector was taken out and unusable, he keep saying he will put that back on or he needs to charge me for new one. Huh???All other staffs I encountered in this shop has been SO SWEET so far, and this is the only T-mobile in this neighborhood. SHAME.
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November 2023 by Jaime Escobar
Every time I get there at 7:30 for some reason I’m told that the system is down ! Their staff is lazy and never want to work and solve any problem whatsoever! They play their music loud they are rude and unprofessional! I live near by this location but they are worthless therefore I preferred go to the one in QCM They are great and always willing to help amd solve any problem you may have .
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October 2023 by Bryan Yanez
I have to say I had a seamless interaction with Clair the representative. She helped me out with everything I needed and fast.
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September 2023 by Helene Mattenson
Cory Valentine in Maspeth stayed calm when my phone was dead...she came up with a way to transfer to the new phone. I highly recommend her.
