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August 2025 by Alex Pintado
ALWAYS a line.
ALWAYS 1 person working the windows!
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July 2025 by John Jones
Never can give a proper estimate on delivery day… how hard can it be? Its crazy how you are always late. Fire them. Would give zero star
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July 2025 by Connie Chau
I went to have a package dropped off, and the women already had a nasty attitude. Rolled her eyes at the first sight of me. I attempted to pull up the window to put my package on the scale like I’ve done a million times before. She asked me to slip it through the small window in front of her instead and was obviously short on patience. Don’t work there if you can’t do basic customer service.
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June 2025 by Mayar Osman 123
Very bad service not enough workers had to wait and 1 hour and still waiting very horribleee never go there
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June 2025 by Koji Yuu
I can see why this is rated 1.90. I gave the forever stamp to the Indian clerk at the window. She asked me to go back to end of line to put them on myself. You know those stamps are that you just need to peel them off and label on the letter. Fine I don’t argue with her as I parked far and paid only 10 mins, and only 1 ahead of me. This is a one person window handling all inquiries post office. You need to already have another post office address to go if this one is not working for you. After all, government jobs filled with employees with this kind of mentality/attitude/speed, good luck
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April 2025 by stephanie
I hope the police will thoroughly investigate this post office. There must be someone on the inside stealing. Most of the comments here are about lost items. I don't believe that without someone on the inside stealing, there would be so many thefts happening so frequently.
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April 2025 by AJ LaRond
I want to share something very troubling that happened to me recently. At this USPS location, a significant amount of money—$7,000 worth of money orders that were meant for my taxes—was stolen. This is a serious situation, and the authorities are currently looking into it. I’m determined to see this through and find the exact individuals responsible for this theft at that facility.
I feel it's important to warn others about this place. Please think twice before sending your packages or money there. I believe that the people working at this location are not to be trusted, and I wouldn’t want anyone else to go through what I’m experiencing right now.
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January 2025 by Peter
Very fast service, highly recommend 👌
In and out.
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January 2025 by Sidney Barte
Do not trust this office with your expensive shipments because they magically go missing!!!!!!!
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January 2025 by W
This post office is extremely slow and unprofessional. I give in packages sometimes a few times a month for shipping, returns, etc...And my orders are cancelling because they are simply too lazy to scan it. When the employees here work they act like they are doing you a favor. Hello this is the US Postal system, an excellent good paying job with federal benefits, retirement, etc...It sometimes takes a week to scan the box and the tracking number starts moving. You are better off dropping off packages to ship NY on the same block as the Maspeth Public Libray, although its only fed ex and ups, not USPS. Someone should seriously clean up this arrogance and incompetence. Why should I lose time and money because USPS Maspeth post office is too lazy to do their damn job.
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January 2025 by Steven Lu
I had an incredibly frustrating experience with this local USPS office. I had an important mail sent to me from Staten Island to Queens, which included tracking and required a signature. The mail took over four weeks to finally show as “arrived” at this post office, after bouncing between facilities for days at a time.
On Tuesday, I called the office to ask if the mail was available for pickup. The supervisor told me she needed to look for it and would call me back once it was located. By Saturday, I still hadn’t received a call, so I went to the post office in person.
The supervisor came out and immediately told me that someone had already picked up the mail. When I asked for details—such as who signed for it, why the system didn’t update, or when it was picked up—she just kept repeating that it was picked up by someone. She then claimed that when I had called on Tuesday, she told me it was ready for pickup. I asked her how she knows someone picked it up she told me that one of her coworker inquired about this mail.
When I pointed out the inconsistencies in her statements, she abruptly changed her story, claiming the mail might still be in the office and she needed more time to look for it. Then she shut her office door on me without providing any resolution. Even the front desk staff appeared to find the situation amusing, laughing as the supervisor contradicted herself repeatedly.
This level of disorganization and unprofessionalism is unacceptable, especially for important mail that requires a signature. It’s been a nightmare trying to get clear answers or any resolution. I expected much better from USPS and am deeply disappointed in how this was handled.
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August 2024 by So Lo
We were having difficulties receiving our mail and we had great service in correcting the matter.
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July 2024 by Juan Muniz
Do not do business here. I requested a “customer pickup” for my undelivered package and these idiots sent out my package AGAIN, without any consideration for my request. Now I have to wait another week for my package. DO NOT RECOMMEND.
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June 2024 by Michael LaBella
Wanted to ship a package and wasn't sure where to put the return address, as i hadn't used this type of packaging before. Was told by the woman at the counter that "wasn't her problem" and i couldn't ship the package.
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May 2024 by Yasin Yalcin
Not enough workers, they move very slowly. Took me 30 minutes to pick up an envelope!
