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February 2024 by Nick Lume
I went to renew my passport and the staff at the desk were friendly and helpful in getting me the information I needed quickly (it wasn't at this site but they got me the address and time of the building I was supposed to go to)
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January 2024 by Deanna Andrade
If you schedule a USPS pickup, quite literally half of the time they will not come and then they will blatantly lie and state they did despite all of us having cameras and proof they don't. It truly must be nice for these postal workers to be so below average and not do their job yet keep it and get benefits and a pension. Laziest workers ever. I will be updating my review with information for everyone to know where to report this and all other issues.
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October 2023 by Penny
Awful service! Went in person to get a package that was supposed to have been already delivered but was delayed. She went away for less than a minute then came back and said she couldn’t find it. I said I needed it because I was leaving the next day and something I needed was in the package and she she looked like she wanted to get rid of me so she gave me a different number to call to ask for my package to be put on hold so I can pick it up in the morning. False or number not working. Calling the number provided here only leads to a machine for the entire usps.Edit: called for nearly 40 minutes before someone just picked up. Lady was so rude and didn’t give a sh- about the situation and kept interrupting me as I’m trying to tell her the situation. After she hears everything all she says is “how do you have this number? You’re not supposed to have this number! Who gave you the number?” When I said I don’t know because I genuinely don’t remember the name of the worker, she gets ruder. When I said I needed my package she only said “you’re supposed to do that online. How did you get this number?” Like I didn’t try that already! I even made a useless account online to try that. ZERO STARS
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October 2023 by sid Poudel
The clerk name MONZURI on September 14 Thursday 2023 at 12:20 pm, she was talking in phone with her EarPod in ear all time during my transactions and other transactions. She doesn’t care who comes and go and do transaction with her, she only cares her phone talk. She didn’t respond my question also because she was talking in phone.She have to put the address correctly in the mail system , if she messed up the address while talking in the phone then it will be a head ache for the customer. Her work habit is completely distracted.She is very unprofessional . She is a public worker so she should be focus and attentive towards her job but she is not..
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October 2023 by sangay chozom
Worst experience, They don't even explain properly and just make fun and laugh looking at each other
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August 2023 by Natalia Bakowski
If I could give 0 I would. Absolutely not recommending to use that usps as they just want to have a “fee time” … 1 clerk working ,line is not moving and happen to be Brenda very very not helpful.but that’s not the worst part . What is disappointing is the supervisor that provably just woke up from nap coming and not knowing his job at all. Did not accept my over 48 letters because he did not like label that was preprinted. The dumbest excuse ever !!! He should be fired immediately cause that usps is already falling…..Jamaica upsp is a place to go. Quick easy and all send!
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May 2023 by Kasia B
The worst post office. 3rd package this year was not delivered(’LOST’)and 3 of them were ready out of delivery on the truck. How come packages are missing from the truck, this never happens to UPS or FedEx or other delivery companies, only to the Maspeth post office, they need to investigate this.
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May 2023 by Theresa Mirabile
Waiting for my social security check for the 3 of the month never got it this is the second time in a year The mailman we have is nice man an I know him but when he is off the tem mailman don't care where they put the mail or it disappeared in the post office that 2 check now it's time for investigation 2 Social security check now
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April 2023 by Karol Peña
terrible service. They treated me very rudely, they threw my documents at me, it was horrible customer service.they made me feel very bad, they did not help me make my payment.avian two people one helped to translate but no one had respect for me.it was discrimination for being latinos
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March 2023 by Eunnie C.
There just rude and horrible! This post office isn't even that busy compare to other post office. I have shipped out my package from there but got lost several time! They don't scan there package on time and lose package all the time! I rather go to another post office farther away then deal with them! Please avoid this post office!!
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March 2023 by Kevin Coffer
My general experience has been that the staff at this office are as helpful as they can be given their mandate and the budget given to fullfill it. I hear folks in line complaining because, well, lots of complainers in the neighborhood. Their the same folks that vote to cut the budget and then want first class service from a government agency. SMH
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March 2023 by Alyssa D'Amico
I wish this post office was able to get zero stars. Package after package goes missing. Contact doesn't answer. I wanna speak to a human.
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January 2023 by Mimi Rufrano
My regular mailman is great. but when he's not here his replacements bring me wrong mail & don't pu my mail for p.o.
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September 2022 by T C
Went in 9am and it looks like nobody cared to clean up the night before. Teller got to the front desk at 9:15am. Post office opens at 9am. I’ve been waiting in line for 24min. She gave me an attitude. Very rude and disrespectful. I asked for a receipt for my prepaid items. She scanned the same package twice. I had one package going to beach wood, OH and the other going to Marquette, MI.
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September 2022 by Darren Tang
God awful.The front clerks, except the dude, make you wait in line even if you are dropping off without a need for a receipt.All other USPS have a designated open at will window to collect dropoffs for people that don’t need receipts.But they probably hate their jobs just as much as they want to make you suffer so can’t blame them.Personally, always going to drive to sunny side USPS to avoid wasting my life here.
