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July 2025 by Anthony Anderson
Their customer service is exceptional, their stuff is customer friendly there is almost no waiting time for someone to assist you, immediately as a step through the door someone is ready to assist you, they are doing a great job visit them today you will be so glad you did.
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July 2025 by Cindy Crociata
Friendly; great service.
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July 2025 by Itz Me Abby
Absolutely worse experience. Just trying to pick up a phone ordered online. They had two workers with only one knowing what they were doing and that person, Brian, was with the same customers for over an hour more interested in chit chatting then the fact there was a store full of people. 3 people walked out waiting and Brian didn’t seem to care. I walked out and cancelled my phone order. Will never go back to this store.
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July 2025 by Tylan Newsome
I had a great experience at the AT&T store in Massapequa, NY. Armani was very attentive and provided excellent advice to help me get the most out of the services offered. He answered all my questions thoroughly and made sure I was comfortable with everything. The entire staff was very welcoming, which made the experience even better. I would definitely recommend this location to friends and family!
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June 2025 by Douglas Cornwell
Great service. Gave me all the information necessary to make a decision. Tatiana was great.
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June 2025 by Aniket Saini
Very bad employees I am waiting 4 hours
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June 2025 by Elise Deegan
Fast, efficient service. I've been using them for many years and will definitely will continue to do so.
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May 2025 by LOUIS MICILLO SR
Salesman Andy had a lot of patience with us older folks & was very respectful & was just a gem. This was the store on sunrise hwy.in massapequa park.
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April 2025 by mia baldinger
great experience with German!! The only downside is that he said there would be no additional charges for my new phone but there ended up being a ton! He was a great guy and very helpful but the charges made me think otherwise
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April 2025 by abraham avelar
BEST LOCATION OUT IN THE ISLAND
- GREAT TEAM
-ALWAYS WILLING TO HELP
-FAST SERVICE
- FRIENDLY TEAM
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August 2024 by Michael Snow
Mike Singh and Anna where awesome in helping me with my phone your very lucky to have them working for you they are very very very professional I will recommend them to all my clients and friends thank you again Mike
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August 2024 by sarah mitchell
The customer representative, Tatiana was exceptional. She was professional, knowledgeable, polite and friendly. My main reason for going to the AT&T store was because I was having a problem with my note 20 ultra cell phone. My husband, who has a iPhone mini 12, came just to accompany me. Tatiana introduced us both to a promotion that we could not refuse. Both my husband and I left the store with new upgrades which we are very content with. Tatiana explained everything in detail and all of our questions and concerns were answered. It was a great experience!!
Thank you so much Tatiana for your time and patience!
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August 2024 by Alyre Calzadilla
I thought that the visit was great, the rep was very helpful and I found exactly what I was looking for during the visit. I also enjoyed how the rep talked and he made it very easy to understand what he was talking about. My overall rating is 5/5
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July 2024 by Giuseppina Coppola
There's not enough good things I can say about this store! I'm definitely not tech-savy by any means so costumer support is extremely helpful for me in situations like mine when purchasing a new product. Maria went above and beyond in not only in assisting me on the phone (multiple times) but in person, too! She was so patient, kind, and knowledgeable in everything and seriously took the time to make sure I understood everything about the product/plan I was purchasing. When Maria wasn't available, Brian was also another huge help for me! He, too, was extremely knowledgeable and explained everything without making me feel less than! It's employees like them that will make me come back to this store again and again and give out positive referrals for ATT as well!
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July 2024 by Aug O
Maria was patient and courteous, answered all our questions and made the experience a delight! She's a wonderful asset to the company!
