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December 2020 by mandeep kaur
I am so amazed with the customer service at this place. Both of the guys are very helpful. I had been experiencing technical issues , I am glad I paid visit to this store. They helped me, sort out all the issues in the phone and it works perfectly fine now. My life is so much easier with better working phone. I would recommend anyone to go to them with phone and customer service issues.Mandy
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December 2020 by param vir
Amazing customer service, if you need great service this is the place to go. Employees are a great team one was activating the phone and second was transferring the information. Must Go!! Better than the corporate store
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December 2020 by Peter Ruiz
I went in with my son to upgrade sin card for his new iphone 12,and was greeted like suspects instead of a hello can i help you.ill take off this post if the next 20 customers give 5 stars and are treated with respect. Metro should fire them
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December 2020 by Hassan Zahid
5 stars for the guys working here . I went to upgrade my iPhone from here . They are very helpful . I appreciate their service. Will go there again for my daughters phone upgrade .
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December 2020 by Will None
Was the best!! Key word was...i used to come here all the time to pay my bill or even get an accessory or two and the older gentlemen there was always so helpful and nice. Well today i go and there are new people in there. Customer service was horrible and they seem really rude. Definitely not coming here unless i see the older gentlemen there otherwise ill just go somewhere else
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March 2020 by Emad Mukbel
Today I met Eduardo, he is by far the best sales representative I ever met. He has a solution for everything.
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April 2019 by Eleanor Skinner
clean store, great atmosphere! Eduardo always helps me with the setup he's great. followed him from his stores because he is simply the nicest and most knowledgeable!
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January 2019 by Lawyer Jones
Eduardo is the coolest metro employee I drive all the way from central Islip to give him me and my families sales and I have a metro a block away !
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June 2018 by Darysmarie Rivera
CRISTAL AND EDUARDO ARE AWESOME, THEY TAKE THEIR TIME TO LISTEN TO UR NEEDS AND HELP U WITH UR PHONE ISSUES. VERY KNOWLEDGEABLE
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June 2018 by Sage .
WORST STORE EVER NEVER ANSWER CALLS. HANGS UP ON ME TWICE WHILE CALLING THEM!!
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June 2018 by Jennifer Ayala Martinez
Eduardo & cristal are very good and polite , best metropcs aroundd !
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June 2018 by Vic Estrella
I came in today to buy a Sim card. I guess you can't order these off the Metro PCS website, otherwise I would have. Anyways, when I got to the store the young lady at the counter tells me it's $20. I went on to say I didn't want to activate a phone in the store, because I don't want to pay an activation fee. You can activate phones for free just by calling customer service yourself. I just needed the SIM card. She went on to say that it's $20 because I have to activate a phone. To make a long story short, I called metro pcs customer service and asked if I really needed to activate a phone and if the SIM card really is $10. They confirmed the card is in fact, $10, and I don't have to activate a phone. When I went back to the store someone else was there and told me they had just sold out of Sim cards... I don't know if this statement was true or not, given that they just tried to sell me one for $20, 15 minutes ago... but it felt dishonest. Do yourself a favor and avoid this store. Go to a corporate one or one where the employees are not shady.
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April 2017 by Mateo Sanchez
Ron,eduardo, and singh are the best!
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March 2017 by John Doee
Scam, Scam, Scam, Scam. They will rape your pocket for a refurbished phone.!
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January 2017 by Ruth Gibson
I have nothing but good things to say about the Metro PCS here at the Westfield Mall in Massapequa. At my first visit to the Kiosk my experience was very pleasurable. Singh was so pleasant with a friendly smile and very knowledgeable about the products, and what would best fit my lifestyle. Thus far, I have bought a phone for my husband and my nephew. Anytime I visit with a problem, Singh is always accommodating with that friendly smile. He is so professional and also very patient. I will be a long time customer for a long time. Thank you Singh and keep up the good work! R. Hall
