-
April 2024 by Anthony Mango
Upon my first experience here, I was taken aback from the poor treatment of others by "Greg". It also stunk like cheese flavored snacks (Better Cheddars, Xtreme Goldfish etc.). On the plus side, there was a jacked D1 athlete there hitting cluster sets and he helped me become motivated to work out. He says the gym feels like home.
-
April 2024 by Marycarmen Hurtado
Very bad experience, I used to go swimming and the pool has been cold for a month, the steam room has not been working for a month and the bathrooms are dirty, the administration is more busy selling their workouts than maintaining the place in good condition
-
January 2024 by Mike Pistillo
So over the last year you have doubled our fees. When does the service get better?As of today in Massapequa Xsport37 treads over 50% broke6 seated bikes 2 broke6 stairmasters 3 brokeHot tub brokeKnobs missing on mobil benchesBlunt smoking in locker roomRow machine outSauna wall rippedBathrooms grossIf you want photos I will take them. It is like working out at Nassau Correctional facility, except we are paying to work out here and nobody cares.
-
January 2024 by Alissa Zephirin
PLEASE DONT SPEND YOUR MONEY HERE. If i could i would truly give this place a zero star. When i got to the gym the manager named Tevin started off somewhat nice but seemed very disturbed by the fact that he had to work. He made me sit down at a desk to discuss membership plans when I never even asked for information on the membership options.He then started off his conversation on telling me how much he hated being a manager and how the people before me that he was trying to scam were “too broke and they didn’t wanna just pay the money”. As he approached me I then showed him that I had a 7 day free trial but he refused to allow me to use the gym without buying a membership. I asked questions about the gym since at the moment all I wanted to do was just work out. I brought up the fact that if I were to buy this membership would I be allowed to used the basketball court and he even said that he “went against policy” to give me a better deal as in allowing me to spend $20 for a month membership and claimed he would allow me to used the basketball court, pool, etc. Then after i just asked about using the regular gym without the extra options the gym had to offer then he proceeded to say that “he couldn’t trust me and he didn’t have time to watch me and see if i was using the basketball court” i then walked out and after his rude customer service and his forceful attitude he decided to ask where i was going as if he didn’t completely disrespect me!!!Moral of the story do not waste your time at this gym it’s not worth it!
-
January 2024 by Nia
Do not go to this gym at all! I signed up for a free 7 day pass to get a feel of the gym and to see if I liked it. I was never emailed my pass and received a call before coming into the gym, stating to talk to the manager named Tevin when I came inside the establishment. I got to the gym and Tevin proceeded to tell me I need to pay an extra $20 for a day pass or I had to pay $30 for a one month membership even after I showed him that I signed up for a free 7 day trial through their website. This place is a complete scam
-
January 2024 by Jaime Mendez
The equipment is quite old and many times they are not even repaired.
-
January 2024 by Robert Tuozzo
The X-Sport Gym is good. There is a lot of exercise equipment for everyone. This place is ensuring that the Sunrise Mall is not demolished down, along with a few other good stores within the outside of the mall.
-
January 2024 by Marc Cannon
I just realized tonight how old and outdated the equipment is in this place. I think because, I've also been going to 24hr Planet Fitness lately. Don't get me wrong it's a still a good place to get a late night workout in.
-
January 2024 by David Lin
No pool in order
-
January 2024 by murcada content
Signed up for day pass, read the reviews and changed my mind. They won't stop harassing me even though I blocked their numbers and emails. Luckily no more calls and emails as of writing this review.
-
December 2023 by Colton Cargen
DO NOT GO TO THIS GYM. They charge your card whatever they want, whenever they want. Jason lied straight to my face. I got a month membership about 2 weeks ago for $20 to try out the gym. He said I couldn't get a free trial due to me not being from NY? Strange to begin with. Never signed a contract to continue charging my card. I woke up this morning to $55 being taken out of my account. Icing on the cake is that the gym is super outdated. Broken/ old machines and dirty. Find any other gym in this area. Beware when going here everyone.
-
December 2023 by david luveriaga
It is super dirty most of the machines are broken the bathrooms are dirty they don't care about maintaining you can check they are broken it is embarrassing the pool is dirty the water is always dirty
-
December 2023 by Walter Villatoro
Gave this gym many chances, weren’t helpful ever and they always have an attitude. Not to mention the machines were always missing pieces. The refuse to give you a basic membership, and give you a hard time to cancel. Glad I cancelled.
-
November 2023 by David Rubio
I’m a member here I was bringing my guest which he called and asked if he could come a minute after 9pm literally walked in 9 on the dot and the “assistant manager Greg, white dude light brown hair and glasses treated my guest so poorly and disrespectfully. I’m disgusted by his attitude. Meanwhile the actual manager let us in because my guest spoke to him on the phone so he allowed it. The assistant trynna be big tuff guy said no till the end. Mind you I explained we live 25 minutes away.Made himself look so bad. Horrible assistant.
-
November 2023 by Sean Penta
Staff is generally kind and helpful, however the guy with the receding hairline and glasses can use an attitude check. Always rude and impatient unlike anyone there.
