AT&T Store in Massena offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands. They provide flexible prepaid phone plans with no annual contract or credit check, and a variety of unlimited data plans that include nationwide 5G service. The store's sales team is described as knowledgeable, friendly, and helpful, with a focus on providing a great customer experience. Customers have praised the store's associates, particularly Lainie, Max, and Vivian, for their excellent service, problem-solving skills, and ability to save customers money. Overall, the AT&T Store in Massena is highly recommended for its product selection, wireless plans, and exceptional customer service.
Such a great time at this location. They really take the time with you to get to know you on a personal level and help to get you the BEST deals! I just wish I was eligible for the Internet service at my address. But they were able to add me onto a system to follow up with me when it’s there. This is the ONLY store to... read full comment
June 2024
Max was awesome! Knowledgeable and friendly. Set up two new lines for my partner and I and made it an amazing experience. Other staff was friendly welcoming as well. All around amazing visit! Would absolutely go back when in Massena.
April 2024
Vivian is absolutely amazing! Every time I go in for any issues she jumps at the chance to help me. Super friendly, helpful and outgoing. She always goes above and beyond to make sure anything gets resolved!
