Frenchie's Ford, Inc. is a dealership known for its exceptional service and friendly atmosphere. Many customers have praised the service department, highlighting the efficiency and professionalism of staff members like Cassandra Aldous and Candice Mossow. One customer noted a quick turnaround for a new transmission, describing the experience as the best they have ever had with automotive work. Others have appreciated the seamless car-buying process, particularly with sales representatives like Cliff Gay and Ted Scott, who are recognized for their knowledge and non-pushy approach. Customers have also shared positive experiences with the service team, who have gone above and beyond by providing transportation assistance and ensuring thorough care for their vehicles. However, there has been some feedback regarding communication issues, particularly concerning recall services, where one customer felt left in the dark about parts availability. Overall, Frenchie's Ford is recommended for its reliable service and dedicated staff, making it a popular choice for both vehicle purchases and maintenance.
I found a truck online and worked with Bill on the details. I am from out of town and I needed to travel about 3 1/2 hours to get the truck. Bill reached out to me and offered to bring the truck nearly halfway to me on his day off! What a wonderfully kind deed that he did AFTER the vehicle was sold.
August 2026
Excellent. Got my first car here. Great service center too.
January 2026
Erin was very nice, and helped me through the process of purchasing my new truck. Very polite, upfront and transparent.
