Massena Transport LLC
Car Rental,
TransportationHours:
2134 NY-420, Massena NY 13662 Hours
About Massena Transport LLC
Massena Transport LLC offers friendly and helpful customer service, with drivers who ensure passengers arrive safely at their destinations. Customers appreciate the polite drivers, especially those with special needs, highlighting their commitment to assistance. However, there are concerns about the company's operating hours, as many customers find the Saturday closing time too early at 3 PM and the actual closing time of 7 PM inconsistent with what is posted online. Additionally, some vehicles have been reported as needing better cleaning, which detracts from the overall experience. While wait times are generally manageable, longer delays can occur during busy periods. Overall, Massena Transport LLC provides a positive experience but could improve with extended hours and cleaner vehicles.
Most Recent Reviews
May 2024
The customer service is amazing but the hours need to be later closed at three pm on a Saturday?? I barely even up by then ?
May 2024
Nd more. Drivers considering it's ridiculous to wait , 2 hrs or more to take a cab anywhere around town when it takes 5-19 minutes to cross
April 2024
In Massena I find that the local Uber drivers have cleaner cars and are more prompt and reliable.
More Comments(59)
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