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February 2024 by kyle deshane
For some reason my password keeps changing on me and this has happened too many times im furious about to change banks.I know my password trust me i don't play.Clearly you have some sort of issue in your bank.I will be changing banks.I never had any issue with my bank until the past 3 years.I would figure it out.
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September 2022 by Ben Noreau
The drive thru Teller was super friendly and super efficient!
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March 2022 by Kim Thompson
Very helpful
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December 2021 by steven lacharite
My employer has a business acct. and draws there payroll at NBT. I went in to cash my paycheck there, and they charged me a $5 check cashing fee. I asked them, even though my employer draws their payroll from your bank? They said " Yep. Sorry. If YOU dont have an account with us, its $5."So they charged me $5 bucks to cash their OWN check. NBT, you ought to be ashamed of yourselves.
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November 2021 by Mary miner
Yes they are open tomorrow. Nov 1
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October 2021 by Roy Weaver
Tellers are nice but overall this bank and NBT in particular are just not up to par with others. 10 day holds on large checks, $10 charges on savings withdrawals when you get over a certain amount, and way to many "rules" as they like to say. Do yourself a favor and join a credit union and bypass the headaches of this bank.
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June 2019 by Elliot Brousseau
They are always able to help me and figure out my issues.
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March 2017 by Alicia Gilliam
Staff is nice and helpful. Kids love the dry erase board that is inside for them to use while you wait.
