Safelite AutoGlass in Massena provides windshield repair and replacement services at its location on 11 Railroad St, offering both in-shop and convenient mobile service. They repair chips and cracks fast, often completing windshield repairs in as little as 30 minutes. The service is very quick, with replacements frequently done in only 20 minutes. They are insurance approved and their work comes with a national warranty. If needed, they will recalibrate a vehicle's advanced safety systems. The technicians are described as beyond amazing, very thorough, friendly, personable, nice, helpful, and efficient. They answer questions and do an excellent job. The service is easy all the way through and does not interrupt a customer's business. Many customers note they never had to leave their house or take a day off. Appointments are not always necessary. Customers are very happy with the service and highly recommend Safelite Massena for its safety, reliability, speed, and great service.
Service was excellent,on time and technician was very personable.
August 2025
Excellent experience: prompt, quick, easy, professional, and a super job!
August 2025
Met Joshua at their Safelite branch in Massena. Very professional, with sense of humor, started in time and completed the job right. Mind to tell you that I drove over 100miles to this location to do what local shop could not handle in two weeks! With Safelite , booked on Friday - installed on Wednesday. Success!
