-
February 2024 by Crewnocogo
It was perfect
-
October 2023 by al grytebust
great service!
-
October 2023 by Alivia W
The technician at the Massena Safelite location is beyond amazing !! He has provided multiple services for me and has done an excellent job doing all. He was very nice and was helpful answering any questions i had. He’s very quick with his work but definitely does an amazing job at it !! I didn’t happen to catch his name but i highly recommend them to anyone for sure.
-
October 2023 by Pamela
Told me they had my windshield in stock at their warehouse and then the day before the appointment, suddenly they didn't have one available and wanted me to go on a waiting list! I wasted 1 week waiting for a windshield and could have had one already in the process of being shipped
-
August 2023 by Muck L.
My rear view mirror had fallen off my classic 1986 Cadillac Eldorado on a very hot sunny day and I stopped and Safelite re-attached the mirror in less than 15 minutes. Surprisingly there was no need for an appointment and the service technician was friendly and efficient. I would recommend Safelite Massena in the future. Thanks for your help.
-
August 2023 by Billy P.
I took my car to this shop in massena ny. Got my car back to find 120.00 missing out of a compartment..meaning the guy went through my car whatelse he did not sure of..then tells me before i left he took a customers 2023 Corvette for a test drive and hit 90-95mph on tje highway and had to get it back before he came back. Do better safelight check your employees better. Never again will I go there. Shady a** ppl.workomg.for you. Would have rather drove with a crack in my window then have money stolen from me...I couldn't not add a star so I had to put one but my rating for this place is a 0000000000000000
-
June 2023 by Amanda Frederick
Great service, on time, quick and efficient!
-
May 2023 by Brian Kilbury
I needed to have my windshield replaced after I noticed a huge crack after I brought my truck out of storage for the winter. They were very friendly and extremely prompt I don't think it took 20 minutes to have my windshield replaced! Great job I highly recommend this place.
-
April 2023 by Bank S.
Very happy with the service. I told my technician that I had to be at work in a few hours and he got my windshield replaced in 20 minutes! I expected 1-2 hours but I was in and out before I knew it. Highly recommend.
-
February 2023 by James Carroll
I've used Safelite twice for fixing windshield issues via insurance and have been satisfied both times.
-
June 2022 by April S.
I am very happy with my service from Safelite. They were able to come right to where I thought my truck was, turns out my daughter drove it to work without me knowing lol. They were patient and let me track it and I sent new address and they finished the job perfectly!! Thank you!!!
-
June 2022 by John Boyea
Returned to take care of warranty issue with no problem what so ever
-
May 2022 by William Lewin
Wouldn't replace the windshield because of surface rust. I pulled the windshield out and sealed the edges. Replaced the windshield with no issues in just about a hour. I'll never use them again.
-
May 2022 by Clinton Cota
Courteous, friendly, and professional staff. They got me in and out in about 20 minutes. Would recommend.
-
December 2021 by Brenda St Hilaire
Work was completed in a timely manner. Technician was knowledgeable and professional. First time we used Safelite and would definitely use it again.
