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“I moved my PO BOX from the Steward Branch Post Office to Rock Tavern Post Office and the staff at this post office is Extremely nice and very helpful. I was trying deposit money into my business trust account and the staff took their time to figure out how to do this and they contacted someone to see how to do so. They really like helping customers, I recommend this post office!”
“Really helpful people with the whole passport process!! Special thanks to the supervisor Brian who managed to fit us in last minute!!! We came here after a TERRIBLE experience at Monroe post office and will probably come back for all my services here!! Very nice and friendly staff!!”
“Kevin helped me estimate the shipping of a package, unfortunately I need a cheaper shipping option than what USPS could provide but he was kind, friendly, and very knowledgeable! Thank you Kevin!!”
“Just wanted to say thanks to Daryl and Aaron for helping me today when I had a Question about completing a COA. Daryl was very accommodating and my question was answered and my problem was solved. I am very grateful with the kindness and professionalism I was given by both of them.”
“Whoever was on duty in creamery dr New Windsor today 7/6/26 . Went above and beyond to make sure my delivery was safe from the rain. I saw on camera the postal worker carefully placed a plastic bag on top of my delivery and rang the bell. For privacy, I don't want to release the video. That was very priceless. Job well done ✔ 👍 👌”
“We stopped in to buy some stamps and were greeted by two of the friendliest post office workers I've ever met! I asked if they had any new designs and they brought out brand new stamp booklets with a floral theme that were still in a plastic wrapper. So cheerful and helpful!”
“Well, first and foremost every time I have a package I feel very delighted knowing I am going to see a person who takes their job seriously. Jason is a AMAZING postal worker and BEATS any other locations. You can tell he loves his job and enjoys helping his customers. Even the way he uses such care on the items you give him. Always greets me with open arms and a smile. I will ALWAYS be loyal to this location.”
“Fantastic post office , friendly staff with no bs. Just maybe have a few minutes to give yourself this isn’t a convenient store or a fast food drive thru. ??❤️!!!”
“Excellent post office. Brand new facility. You can either mail it yourself or go in and the Postal worker will help you.
The staff is exceptional. It's extremely well stocked with boxes & other mailing items like bubble envelopes, etc.
Google does not bring you to the building or to the entrance. Go a bit further down the hill. The entrance is the first entrance on the right as you come around the road to the building - it's a ONE WAY! Google is bringing you to the exit & IT'S ONE WAY - THE WRONG WAY!”
“Some post offices can be a nightmare, but the Washingtonville Post Office deserves a solid FIVE STARS!
Having been stationed and worked with various branches, I can confidently say the service here feels more like a privately owned family business than a typical post office. The staff is incredibly professional, efficient, and genuinely cares about their customers.
I have no obligation or relation to write this review—I’m just truly blown away by their outstanding customer service! If every post office operated like this, mailing and shipping would be a dream.
Special shoutout to Yvonne and Ruben for going above and beyond!”
“Wanted to give thanks to Mike Astorino Post Master and Mary
Our package was lost. They sent us the wrong tracking number. Mary and Mike went on a search. immediately they were so nice and informative of what happened to the packages finally, we received our packages the following day. I’m so happy we have such good people working at our post office
Highland Mills NY 10930 location.”
“By far the nicest, kindest Post Office in the area! Always willing to help with a smile and making our community a kinder place with their warmth! Thank you for making the world a kinder place!”
“⭐⭐⭐⭐⭐
Jared, our USPS associate, made what could have been a very confusing passport renewal process feel simple and stress-free. We needed photos taken and paperwork completed, and we weren’t sure where to start—but Jared walked us through every step with patience and clarity.
He was not only incredibly knowledgeable, but also genuinely friendly and approachable, which made the whole experience so much more pleasant. Thanks to his help, everything was completed smoothly and correctly.
Thank you, Jared, for going above and beyond—we truly appreciate it!”
“Very friendly and helpful. First time getting a passport for our newborn. We were done in about 15 minutes and got the passport about 10 days later. Thanks for everything!”
“Fantastic customer service and exceptional professional from the agent Alison in particular keep up the great work...any issue I've ever had at this location has always been handled with care, understanding, and professionalism”
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“This location is tiny. It's so small I passed it the first time I came here. There are a few spots on the side. I love this location because there is never a wait. The staff are great. I think the worker I always deal with is Will? A real people person with a great attitude. Not the usual for USPS.”