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January 2024 by Jodi Madden
Friendly and accommodating! We needed to reclaim some belongings from our vehicle and arrived just as the workers were pulling out and locking their gate for the day. They were so friendly and accommodating and, with a smile and a positive attitude, they reopened their gate and allowed us the time we needed to do what we had to do. We're very thankful for good people like these!
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December 2023 by Miss Rocky
Best towing company ever!
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November 2023 by Jonelle Harbour
I needed a tow yesterday morning and the driver was so kind and helpful. I was very upset and he turned my whole mood around. A very good experience. Even said he was new to the company, I was very impressed. Highly recommend.
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October 2023 by Will Wintermute
Today I called Kinetic Towing because my car would not shift after dropping my son off for daycare. I was blocking traffic, and had already tried to fix the problem but was unable to do so and needed to get out of the way and to work. They sent a tow truck immediately, but the person on the phone listened to the problem I was having and sent me a video that helped me fix it myself. This allowed me to get to work, and not actually need a tow truck.
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September 2023 by Ann “Ann” Boudreau
Called to ask a question about picking up a vehicle and the person on the other end of the phone would not let me speak and told me i had to figure out another number to call and he did not have it. He hung up on me before i barely told him my name. 940am Wed. Sept. 6th 2023. I have never been spoken to like this and i have worked in the transport business for 10 years. We are a transporter coming to pickup a vehicle sold to a dealer and this is the address given to us.
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September 2022 by Lei Zhou
Excellent service! I would give 10 stars if allowed. Eric and Kinetic service team came to rescue my dead car while no other towing companies were willing to do so in Ballston spa - Malta area during the 2022 Labor Day weekend. Professional and responsible, super friendly and hassle free experience. I would highly recommend their service and Eric indeed is ?! As he said, see your car in better terms next time!
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September 2022 by Lei Z.
Excellent service! I would give 10 stars if allowed. Eric and Kinetic service team came to rescue my dead car while no other towing companies were willing to do so in Ballston spa - Malta area during the 2022 Labor Day weekend. Professional and responsible, super friendly and hassle free experience. I would highly recommend their service and Eric indeed is ! As he said, see your car in better terms next time!
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July 2022 by betsy cuttita
I would definitely give them a 5! They were prompt for a scheduled tow, and so very helpful and pleasant. Also their price was very reasonable I highly recommend them!
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April 2022 by Chris Gennoy
Always good to know I can count on Kinetic for quick reliable towing!Chris at Cpi
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December 2021 by Sarah K. Courtney
My car was towed by Kinetics after an accident. I worked with Jim, who was very kind and knowledgeable. He offered excellent customer service which helped to make a bad situation less stressful.Service: Car towing
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October 2021 by Ella Van Wagner
Earlier today, my vehicle’s steering wheel and brakes had locked up on me in mid transit as I were driving with my husband traveling back home nearly an hour away which had caused me to lose control of my vehicle and coast off to the side of a busy traffic road with barely no shoulder without being in or causing a fatal accident. Although I am covered under my vehicle’s warranty as well as have “full coverage” on my vehicle which includes “emergency road side assistance”, I tried exploring both options of seeking reasonable and immediate emergency road side assistance being that my vehicle had completely disabled itself from functioning other than my hazard lights. As my husband and I waited patiently for nearly 5 hours for our emergency road side assistance tow through our insurance company that “never” assisted us as we waited to nightfall, in the pitch darkness and cold pouring rain on the side of the road, we ended up meeting a young man named, “Nathaniel” whom had stopped to assist us and highly referred this towing company in whom he’s employed and whom spoke very highly of his employer, “Jim” after explaining our dilemma. Long story short, we called “Jim” and spoke to him and he was very pleasant in assisting us within 10 to 15 minutes. He sent a very pleasant young man as well by the name of “Dale” whom not only towed our vehicle but got my husband and I safely back home ? This company and its employees are a reflection of itself on “Excellent Quality” in Customer Service and especially during this pandemic and I would greatly utilize them again and “highly” recommend this company to anyone in need in the area that’s in need of tow. Thank you again, “Nathaniel”, “Jim” and “Dale”! May God continue to Bless, Ya’ll ??Services: Long distance haulage
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September 2021 by Vitali Savinski
not friendly staff??
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July 2021 by Scott Horton
As a car hauler I deal with tow yards from time to time. This time it wasn't the normal tow yard attitude. It was nice for a change.
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July 2021 by Hosny Adami
Warns ⛔️Warns⛔️ Warns ⛔️ Take care before you call this towing company I Victim overpayment , our deal was 500 plus tax ,they charge me triple amount 1500 it was title help less than 1 hour charged 1500 (he said 2hrs 500+tax) shame gay !heartless!scammer everywhere i paid my pocket i am victim this is what I could
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March 2021 by Don Dickinson
Called up to have my dead car towed to a dealership. They showed up 15min after calling and actually got my car to start not requiring a tow and saving me money. Great experience from person on the phone and followed up with the same level of great service from the person they sent. Hopefully I don't have the need for their service, but if I do they will be the 1st place I would call.
