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October 2024 by Debra Calvo McNicholas
TD has been my bank forever. Great service, friendly staff, accessible hours.
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August 2024 by Mumra Mumra (Mumra)
Extremely grateful for the staff that help me with my Canadian account, frequently and helpful, Thank you to Jake who assisted today.
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August 2024 by Heather Miner
Employees here are always welcoming and friendly.
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May 2024 by Eric Acton Jr
I am new in town and Nicholas was very informative and helpful. Highly appreciate the energy from the staff here. Very friendly.
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May 2024 by Paul Epstein
This place is not staffed well at all. I pull up to the drive up and the carrier was closed. The guy was like I'll have to send it out. And then he says he has a few people in line. Why have the drive up open???? Terrible place. Can't wait to close out this account
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April 2024 by Cassandera Wall
If I could give zero starts I would!! I’ve banked with TD for 15-20 years! Never have I had this bad of service! Went to open an account for my 17 year old and was told she was leaving so she didn’t have time to help us. I understand wanting to go home, however I left work early to do this and was in the branch an hour before they closed. I called and made a complaint. The branch manager called me and decided it was a good idea to talk to me like I was 12 and be very condescending and disrespectful. When I called her out on being this way she did not care and continued to do so. Bottom line, after 15-20 years I’m so done with TD BANK.
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December 2023 by Tailless Wolf (Taillesswolf)
Just wanted a bank statement. App wasn't working. I Understand on a Saturday must be busy in a small town. Just thought it be more helpful for a quick of "hey you paid your Bill's, good thing it went through on payday Friday. You got $230 to last for two weeks bro .Well thanks.
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August 2023 by Jacinta Dunn
They are deceptive! I opened an account and then noticed I was being charged $15.00 each month. I went to the bank to talk with someone. The teller said the manager was busy ,but would call me. NO call that day or night. Went to the bank AGAIN! Manager said I had to make at least a certain number of transactions a month to not be charged. The PREVIOUS manager said no such thing. He said I would not be charged any month fees. Now I am stuck making transactions. Time to leave this bank, they are not honest or helpful.
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August 2023 by jaamal daley
Great!
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November 2022 by Cory and Meikka Norman
I have gone to this bank not once, but two Saturdays i a row to open a business account. I was told the first time it would take an a hour and they were closing soon. The next week I came back with more than an hour before they would close and was told the same thing. They don’t have time. Pardon me, should you make time. There were 3 tellers working. My time is valuable and my schedule is busy. I find this to be extremely unprofessional.
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August 2022 by steven and aliseo
Very nice lady greeting you as you walk in.....this was August 2021....back again this August as we go to the track!
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June 2022 by Stephen J. Esposito
Very helpful staff. We came in with a big issue and someone helped us through the whole ordeal.
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November 2021 by Nischinth S.
I need to pay my loan and I need to show up once a month for another 6 months till I pay this off (if things go as planned). Everytime I'm at this branch I prefer going inside just to see the mural. With my hoodies, face mask on due to covid 19 and taking pictures in a bank is a no no....however I spoke to the teller, who was friendly, chatty and full of energy, who game me permission to click the pictures.
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July 2021 by Amanda Hernandez
This bank is horrible talk about can’t figure anything out no one knows anything can’t figure out your address to send you your stuff & hidden fees & hidden gimmicks
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June 2021 by enroy37
Congratulations TD Bank,you have just lost yourself a 14 year long customer today.I have lived in two other states that have TD Banks and this Mechanicville branch is the bad apple out of any I have ever visited in prior years.Every time I have visited this branch there is always some sort of an issue,along with tellers Not having the greatest customer service skills at this location. Unfortunately every other branch is way further out of the way from my home location,but whenever I was able to visit these other branches customer service was always great and I never have a problem and transactions were always seamless. Instead of closing branches down in recent years that were close to me,TD should have closed this one down way beforehand.
