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January 2025 by John McKie
Joe is an ABSOLUTE gentleman. I was continuously amazed with how respectful and trustworthy he was. I literally could not recommend him enough!
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May 2024 by Daniel
Joe was very nice and helpful after our car got into an accident and towed. One of the employees Hugo stayed after hours to let me get my stuff out of the car after work and he did not have to do that.
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July 2021 by Matthew Karg
I was in a car accident on sunrise the cop called this towing company and wouldn’t let me use AAA the tow guy was rude rushing me even tho I was just in a bad accident. I called to get my car back and just to get my stuff they want over $200 the car is done for and they want over $600 just to get it back the car isn’t worth that. They are just rip off and only car about money not you.
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May 2021 by Zachary D.
I will start by vouching the review below. Dealt with the owner as well. I got into an accident on Thursday. He told me it was going to his shop (which I was fine with). We got to the shop after he loaded the car on. Not to mention it was bouncing around on his tow truck due to him not strapping the car down, I let that slide. Go to the shop and we agreed on 8am Friday to pick up the car paying $170 cash. All day I sat at that low income, horrible, dirty shop waiting for him to show. Called him about 10-15 times. Sent several messages then finally he picked up 1 of my calls. Told me he is busy. I offered to drop the money to him (where he currently was or will be, claimed he was in Nassau at his other shops) I asked him where will you be I will come get the key and you can get paid. He then proceeded to say "I'm somewhere where you can't come". I then proceeded to keep my calm. Called the police, they documented it that I was trying to pick up my car and he was hiding from the situation. He then proceeded to let me know around 10pm that Friday night. Tomorrow before noon. So I woke up called to confirm, texted and heard nothing. Called the police again around 12 pm had then show up. It took a police officer to have to call on a blocked number for him to get his a** to the shop. Then charged me $184. And said to me when He got there that if I don't "be quiet and stop confronting him on how unprofessional and inconsiderate he is, he will charge me $600. He then claimed a branch fell on his tow truck... well I'm sorry but it doesn't take much to remove a branch off your shitty 1992 tow truck that's barely running. He had his poor child in the truck with him. He shares the yard with another company who are just like him. The person of the body shop came out and had a verbal altercation with me and proceeded to spit on me because I wouldn't leave the yard waiting for my car. I will NEVER recommend this place
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May 2021 by Jay C
Excellent service. Quality work.
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March 2021 by Emily M.
My car was towed to this company on 2.5.2021. Contact was made between myself, my husband and the insurance company to tow the car to an offsite facility for evaluation. The owner decided that he wanted to play games with the insurance company and with us. Every time the tow company tried to take the car the owner was either too busy, he wasn't available at that time, he was a single parent and couldn't make it there, he had 3 other sites that he was looking after or he couldn't wait that long for the company to get there. 10 days later myself, my husband and the insurance agent finally got in contact with him and let him know that this was unprofessional and inappropriate behaviour. He let me know some ridiculousness about how he needed to have the owner's authorization to tow the car. He was given that information on the 17th period to verbal authorizations and one via email. On the 27th I sent him another authorization on behalf of my husband. Insurance company also got on the phone with him and were less than pleasant. However the games continued for another 5 days. The car was finally removed from his property yesterday March 2nd....a full 2 and a 1/2 weeks after all of this started. If I could give this agency 0 stars I would. After all of this I would never recommend this agency for anyone.
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January 2021 by Joseph Stevens
My mother was in a car accident this morning right on Hospital Road. Joe came and is the nicest most compassionate person! He immediately wanted to make sure my mother was ok and offered his service to help us out. He gave me great advice about how to make sure her insurance would cover the repairs and all he wanted to do was help us both. I would recommend Joe and his business any day of the week! Not only a true professional but cares about who he is helping. Great man! Thank you Joe!
