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December 2023 by Cher Y.
Fresh red snappers are so sweet! Top quality! So well cleaned! This location is a lot smaller than the Westbury one but often has fresh red snappers.
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November 2023 by Keith Friedlander
Fairly priced and competent. Best to shop specific brands during monthly sales when you can save about 10%. Were willing and able to help with a warranty claim on a set of tires.
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September 2023 by Irina D
With an appointment, we were told our car would be ready in 1.5 hrs for the tire installation but it took 3 hours with no updates provided
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September 2023 by Kennedy B.
Love shopping here. Get to eat lunch for $1.50. The strawberry sundae is only $2.99. During the heat wave this past week spent a lot of time in a walk-in cooler shopping for grapes (regular red, and green; also the sweet black grapes from Australia). The pharmacy has been providing me with pain relief for many years. Can't wait until management supersizes this location. The rotisserie chicken for $4.99 is the first item in my shopping cart. Competition for these chickens freshly out of the oven sometimes feels like a sporting event. One-stop shopping for tires, books, clothing, holiday business gifts, and grocery store items.
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September 2023 by Stacey-Ann M.
Welcome to Costco, the only place that you pay to shop at and they treat you like a criminal. This may be my last year of membership unless something changes. It never use to be like this but in the last several months I've noticed a shift in the quality of service. I was accosted three times during my shopping experience to see my Costco card. If that wasn't enough, I also had to show my license as proof that my membership card is mine. This is disgusting! They don't even check your ID this much at the airport. The employees at self checkout are like little thugs. You can not shop or checkout in peace. The wife of a couple that was shopping was stopped by the police (Costco employee) because her husband wasn't standing with her. She had to get her husband to come over to complete the purchase. This is not what we paid for. This whole company needs an overhaul in customer service. I hope this is not a nationwide thing because people will choose other retailers instead. They need to find another way to handle whatever the issue is they're trying to remedy because you are treating your customers like trash.
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June 2023 by Maria P.
Honestly if there's any other Costco save ur self some time and go to that one Nasty rude employees and very racist at this location if you are other then white in color they will be nasty and rude to you. Costco corporate needs to really fix this locations employees possibly train them or kick them out I have been to many Costcos but this one has always been a problem. Never had any issues at other Costco locations ever and have been a member since 99.
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May 2023 by Jason O
Cons:Ripped off of warranty money.They will never answer the phone.Should have saved over $150Never called to tell me my drop off was ready.Pros:Saved $90Warrantied only 50% tread life when I had more than 77% (7/9) left. Only saved $90 off a $220 tire. BS. Pics shown of worn vs new. Gauge is exactly on the lines of 7/32 used and 9/32 new.By their website definition of 2/32 not counting towards tread, even 5/7 is over 70% life left.
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May 2023 by Pedro J.
My partner and I have shopped at this location several times without any problems until now. I hold a BJS membership, while my partner is a Costco member. Today, I went to the store to pick up some Kirkland products, and after shopping for over two hours, I was set to spend more than $700. I was transparent about using my husband's membership and even had their credit card. However, the cashier, Viviana, and manager, Nicky, told me I couldn't shop with "someone else's membership."When I asked Nicky to clarify the policy, she sternly stated that I needed my own membership to shop. What was more upsetting was that she didn't ask Viviana to stop ringing up my items, almost as if she was anticipating a reaction. Despite my frustration, I stayed calm. While we won't cancel our memberships, we won't be returning to this location. I hope in the future their employees receive better customer service training. The manager could have handled the situation differently, but she let her ego and unprofessionalism take over.
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April 2023 by Jamila S.
If I could give zero stars I would. I have been inside this Costco many times with my service dog and I had no issue. Yesterday I was turned away at the door by one of the employees they had greeting customers. I told him my dog was a service dog and he said he didn't care we can't go in and then I said would you like to see the ID and he said no. Costco policy states the employee must ask is this a service animal? What purpose/function does the animal serve? I was not asked either of these questions. I was so upset I left and called the front desk and told them what happened. My mistake was I should have stayed behind and made sure the employee was taught how to do his job properly. since I left I don't think anything will be done. Definitely never going to this Costco or any Costco. Canceling my membership. Costco should educate their employees on policies and procedures.
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November 2022 by Kim Z.
Who doesn't love Costco? Great sales, great people working there and always reliable for the standards. Highly recommend.
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October 2022 by Jason Harr
Prices are very good with quick and friendly service techs always able to answer whatever questions you have.
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October 2022 by Susan S.
I would give 10 stars to this Costco location, it's well organized , friendly and efficient under the leadership of Manager Michael and new Asst. Mgr Karen. I like to compliment Leo at the hearing center is very patient and professional. Recently I had the pleasure to meet Karen the new Asst. Manager to resolve an issue, , she is personable, responsive , knowledgeable , extremely helpful and resolved my issue promptly. Kudos to the management team's leadership and friendly staff which makes this particular location a super special Costco to shop.
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September 2022 by Rachel T.
My first experience visiting Costco. Organized and clean but not my type of shopping experience. Great if you have a big family to feed.
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August 2022 by Tai Vicari
We had a warranty on our tires and one tire was losing air.I arrived at opening, 10 am. Pedro took my keys I told him I was losing air, he said the type of car I have it's probably the seal on the rims that's not covered. I said, how can you tell without actually looking. He handed me a number thing to put on my car and said he call me when it's done that I can go shopping.I honestly had an appointment at 1 pm. I asked him if it be done by noon because I had some place to be, he said it may.I went inside to "shop" didn't need anything but ended up buying. I called around 12 to check status, no answer. I waited until 12:15. Then I went inside. No one was there for another 10 minutes. Finally some other guy came out. I told him who I was and my car. He said, it was a nail it was fixed an hour ago. I asked how come no one called or answers the phone. He said, "I don't know" and shrugged his shoulders. He said I can get my keys from the bay area and left.There's no customer service skills. This should improve.And I was late to my appointment. If only someone called when the work was done.
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July 2022 by Renata C.
What is with Costco employees and why is this allowed by their supervisors and the corp? I have been a Costco costumer for many, many years. Since they only allow two members per membership and my husband and his mom have been the original two members I do not have my own card, I use my husbands. Normally that's ok, but not today. Today the cash register lady must've had a bad day and when I approached her she shouted "who's cart is this?!" To which I responded it's mine. I was told " you have to unload the cart!, YOU HAVE TO UNLOAD THE CART YOURSELF!" Pause for a min... I told her politely I do not wear a name tag that says Costco employee and at my job I do what I'm supposed too. They proceeded to unload my cart throwing things on the belt. Again on a normal day I can use my husbands card no problem, but today I was told I cannot make my purchase because I'm not on the membership. Funny how that works. The lady at the cash register didn't like to do her job and was completely excused for her behavior and I walked out empty handed because they didn't like me telling them I wasn't working for Costco... Makes no sense... I do feel if I'm about to pay $600 for essentials I shouldn't have to do the Costco members job.
