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November 2023 by Vincent Kelley
This is my favorite auto repair shop to bring my car to. They always do a good job. I got a free car wash. They accidentally overcharged me for tires that had a rebate associated with them, so when they found this out they called me to give me the rebate in cash. I drive twenty minutes to come here because I like the services they offer
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November 2023 by Julia Jenkins
Came into this place yesterday asking for an extra valve cap to put over my tire. I was parked at the Stewart's shop next door filling my tire up with air. The two gentlemen up front were really nice. The guy asked how many I needed and went to grab them. They didn't charge me and offered me a holiday cookie. Being this kind should be acknowledge. Thank ya'll so much!
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October 2023 by Derek Woertendyke
I brought my car here in 2018 because it made sense geographically at the time. I haven't lived nearby in 5 years, but I continue bringing our cars here for any real service matters...because SERVICE MATTERS. You will not be steered wrong or have unnecessary work done here.Services: Steering & suspension repair
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October 2023 by Mike Ferrucci
Had my tires put on and car checked for alignment. Pricing is around what you would pay anywhere else. They did exactly what i asked and everything turned out perfectly. Would definitely recommend to anyone looking to have their car fixed or maintained! 5/5!
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October 2023 by Sara LaFountain-Bagrow
Always a good experience at Broadway! I've been going here for years and have no plans to stop! Everyone is very patient and helpful and happy to answer any questions. They do their best to get you in quickly if there is an issue. I've recommended friends here and they feel the same.
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October 2023 by Alex Twinem
The people who run this place are really nice. They managed to fit in a battery replacement for me despite being full for the day. Every service I’ve gotten done here has always been top quality.Services: Battery
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October 2023 by Mike Martoccio
Scott and the team are top notch. Up front and honest and always make sure that the customer experience is nothing but stellar. I won’t bring my car anywhere else!Services: General repairs & maintenance
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September 2023 by Susan Savas
Consistently, courteous and professional service are provided by the staff. The main waiting area is always clean and orderly. Very pleased with Broadway.Service: General repairs & maintenance
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September 2023 by Fascade Fiveoneeight
Totally satisfied from the first time, to every single time, I have had my car ( a 2020 Chevy Blazer ) serviced, I am always extremely satisfied. The pride, and the professionalism shown from every member of Broadway Auto is consistent. Why trust your vehicle to go anywhere else for service? Broadway Auto does their best to strive for excellence. Within the Capital Region they ARE the very best.
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September 2023 by Joe G
Always professional and always friendly. Knowledgeable auto repair shop that won't try to take you for everything you've got. They are honest and will only perform the work that needs to be done. I have taken my vehicles here for almost a decade. There have been occasions prior where I would get an estimate on work to be done from other repair shops only to bring it to Broadway Auto and find out that the $1,000 repair the other shops were quoting would only cost a couple hundred at Broadway. If you have auto repair needs, make an appointment and they will take care of you!
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September 2023 by Brandon “Brandon1392” Geter
I have recently brought my vehicle here for two service appointments for the first time. I was very pleased with the communication and repairs completed, so I will definitely be return customer. After dealing with several inconsistent auto shops I would recommend Broadway Auto Clinic. Ignore the terrible reviews from those who do not understand the concept of appointments and how auto repair works.Services: Auto engine diagnostic
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September 2023 by Catherine Clouse
Horrible, rude and nothing like what they portray on their website. Take your business elsewhere. They are every stereotype personified of an auto mechanic service. To comment on your response… you absolutely did NOT offer to take the car in for the day - that was what I suggested when I said I was not comfortable driving it with a “check engine” light on, even though you didn’t have time for an oil change. Innovative Performance Auto took the time to run a diagnostic (which I knew would take only 5 minutes) and they resolved the problem immediately and didn’t even charge me - that is what real customer service looks like!
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September 2023 by Tom Wall
I’ve been a customer at Broadway Auto for over 20 years—they’re reliable, honest, efficient and have never let me down. They’ve worked on our Honda, an Acura, several BMWs, a couple of VWs, and when our grandson’s Miata needed a new clutch recently, we knew who to call. Highly recommended!Services: Transmission
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August 2023 by Jenny Stahl
Always appreciate the way this auto shop treats my husband as well as myself. Very communicative. They explain and provide options and the service is super good.Services: Tires
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August 2023 by Sarah Lauser
The staff at Broadway are always very knowledgeable, honest, and reliable. They have taken care of my cars for years now and I highly recommend them as a trustworthy shop with reasonable prices.
