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October 2023 by Ann Bell
I have stayed this hotel for years. Apparently it has changed owners. And I am very sad to say that it has gone downhill terribly. I am not a super fussy person but the room was nasty ,dirty smelled like smoke there was mold on the tub and the towels were disgusting. They no longer do breakfast which was a really nice feature of the hotel. I reluctantly stayed one night and then left.
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October 2023 by cam cam
Was the only place not sold out this weekend. I was surprised they had a room. Now I know why. Filthy rooms. Do not be fooled by the pictures. The whiteish blanket on the bed had so many stains. Bathroom tub gross. Floors dirty. Light sconce had so many dirty fingertip prints, and has never been cleaned. We left and went back to the front desk and got our money back. Also, man outside spitting on walkway. Another man seemed to be casing the cars in parking lot. Parking lot 1/4 filled, and that is the reason. Go somewhere else.
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October 2023 by clifford bell
I was told this hotel had great accommodations, unfortunately, motel six has much of a better ranking than this one. One, but all the staff was nice, they closed off certain parts of the hotel, there was no ice machine to get ice, and the hotel reeks of cigarettes and mold. If I was given an opportunity to stay in a cheaper place, I would’ve chose motel six. I would highly not recommend this hotel to anybody not even on my worst person.
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September 2023 by fabienne Dorival
One thing! Pigs live better. This place should close down. I had to clean the room myself because I have a baby with me. I ask to change the sheets he said no housekeeper, I has to change the bed myself.
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September 2023 by Carlos E. Montoya Jr.
Things to know;There is NO breakfast those are all old reviews.There is NO coffee provided.They block the entrance to the lobby and common area so that only the staff and their friends can use it. We saw them lounging and chillen.Their customer service is plain bad, they could care less.They try to kick you out at 10:30 AM instead of the 11;00 AM checkout.The only good is the location near the beach and then the cheaper price. But yeah don't be fooled by the pictures they got some photographer to make it look decent.There is a 711 next to it which is nice and walking distance.
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September 2023 by David Gulash
This place is absolutely disgusting!!!!! Human hair in the bed, dirty sink! Community lobby bathroom was “under maintenance”. They literally just Lysol/ and spray the room. You will notice the smell when you walk in!!!! Also, we arrived 2 hours early and they wanted to charge us 40$ extra for early check in. I kind of get it. However, I would’ve paid 40$ to not be in that place any longer than necessary to look at the room and get the hell out!!! When we went to check out 5 min after being there ( checking the room), the front desk worker asked “ you used the room already” haha ! I guess that might be what they are used to. We Paid 170$ and did not stay here! Went to the Marriot! FYI! FOR YOUR OWN HEALTH DO NOT STAY HERE ! The multiple hairs on the bed really got me! This place will not be operational long!
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September 2023 by Peter Pertierra
This is deception st it's finest. Don't be fooled by the cute looking converted motor lodge pics online. This motel room smelled like a smoker's room even though it was smoke-free, had blood stains on the sheets, bathroom counters that were super old formica that was worn and showing it's age. If you've ever watched one of those movies where the people check into a motel to be off the grid and not be found, this one in Mellvile is for you.Avoid, avoid.
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September 2023 by Jonassaint Productions LLC
Do yourself a service and have peace of mind. DO NOT BOOK at this hotel. The rooms are horrendous, disgusting, unliveable. The staff unprofessional no quality of customer service. False advertising on Booking.com.Stay closer to JFK at Courtyard Marriott then drive to Freeport, it is a safer option.
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August 2023 by Karen Matilda
Room need painting on the walls can see mildew stains and rusts/ ac work great at least. Bed are comfy as well. No refrigerator no microwave in the room and tv picture was terrible.Location is great bear many eatery/ LIRR and other places to
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July 2023 by Hannah L.
DO NOT STAY HERE - BE WARNED!The most disgusting and dirtiest room I've ever stayed in. I'm talking walk from the bathroom to the bed barefoot, your feet arBLACK. A fun cherry on top to the filth? Their AC unit did not work and our room stayed a balmy 78-80 degrees. The solution the front desk guy had was to give us the slimiest fan. This place made an hourly hotel look luxury.
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July 2023 by QueenPearl
I am so disappointed with this hotel. I am here visiting family and stayed for one night. The room is dirty, the beds are so hard you might as well sleep on the floor, the bathroom sink was leaking and the air kept shutting off. Overall very unpleasant stay. Got a room elsewhere for the rest of my trip.
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July 2023 by Alwayne
Not the best in town but its quiet and from my experience, clean. Also got smoke rooms, an extra point for me. Always stay there when I'm in town for a day or two.
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July 2023 by izzy penzort
The room was old sink was broken stained sheets and towels stay if you have no other option but definitely my first and
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July 2023 by Hazel Palmer
Rooms look nothing like pictures, the walls had a lot of scuff marks and peeling. Need a good code of paint!!! Windows could really use a good cleaning. Tv is small and mounted in really odd spot (way to low). Bedding and towels were clean, bathroom could have been cleaned better (so I cleaned it) Rooms look as if they are trying to up grade them but haven’t finished. (Fairly new floor and light fixtures ) No coffee makers, blow dryers or mini fridges.. oh and yeah our toilet got clogged told them and they gave me the plunger to take care of it. If they just put a little $$ into this place and cleaned better it could be a descent place. but until then we will definitely never stay there again!!!Noteworthy details: Bonus was its next door to 7-11 to get a coffee in the morning
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July 2023 by Garrett P.
This place has horrible service, and needs an urgent makeover, paint is peeling and missing everywhere, from doors to walls, they definitely do not clean anything else other then the sheets and pillows. Yes it's cheap but there is no excuse for this property to be run so poorly. If you want to criticize a hotel, this place is for you.Roaches, Food & Oils All over the walls. Thank you gateway inn for reminding me why I shouldn't visit this beautiful city