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January 2024 by Bojo ..
Ok gym . But they play that bad auto tuned crappy music way too loud . I Can hear that garbage through my earbuds. TURN THAT DOWN!!!!!
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September 2023 by Adam Fischer
The club is kept immaculately clean including the locker rooms and bathrooms. Staff is always friendly and equipment is always maintained . Plenty of parking and conveniently located just off the parkway. Now open 24/7 Making it super convenient to work out early or late.
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September 2023 by Dianne Archibald
The fitness center is always clean, the staff are friendly and helpful. The planet fitness app is a bonus and we love that let's you know if the gym is crowded.
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September 2023 by Marie Polinsky
I’ve had the best experience so far—the facility is very clean and the staff is friendly. It has everything I need for a great workout! The equipment is up to date and always functional. I enjoy the judgment free vibe. Love the Black Card amenities too! Truly a great value.
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August 2023 by Frank E
I've been going to gyms on and off since I was 17. Never really stuck with it long term as I always got annoyed with the snobby crowd broken equipment. When I found this Merrick Planet Fitness location, I really feel that I can settle in and keep going consistently for the long term. The staff are friendly and helpful. The gym is clean and all equipment is fully functional at all times. This location also keeps the patented "No Judgment" vibe going as the other members are easy to work out alongside with. This is my favorite gym to date.
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August 2023 by Marc A Outar
Planet Fitness in Merrick, NY, is my daily fitness haven! The well-equipped gym and friendly staff create a welcoming environment. With its convenient location and array of workout options, it's the perfect place to stay committed to a healthy lifestyle.
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August 2023 by Deborah Wilkerson
The staff really care about our fitness goals. The team appear to be very knowledgeable. They are kind and go way beyond the average customer service commitment.
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July 2023 by Leo Skorupski
Great staff, clean location. Machines are newer and get fixed quickly when they break down. Highly recommend.
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July 2023 by Estephannie Hundhausen
It was OK. I was nervous to even breathe because I didn't want the "Lunk Alarm" to go off. If you aren't grunting, you aren't pushing hard, and it just wasn't the gym for me. It's impossible to hit PR here.
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July 2023 by Matt M.
Extremely clean, very friendly staff, tons of equipment... what more could you ask for? Even better... only $10 a month. What you waiting for?
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June 2023 by Shane B.
This is a great location that is close by. Very clean and the staff is cordial. My only issue is the size of the place. I wish it was a bit bigger to fit a few more pieces of equipment.
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June 2023 by SG
Recently joined and very happy with the availability of machines, cleanliness of the gym and mostly the friendly and helpful staff. Staff members Sana and Chris were friendly, patient, helpful and answered all our questions.They did a great job.of making us feel welcomed and comfortable.
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June 2023 by brian shornick
Great gym! Awesome, attentive and pleasant staff. Facility and equipment are super clean and well maintained. The vibe is always chill and the music is on point
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May 2023 by Renae C. Greenman
The Black Card Member lounge is embarrassingly filthy. The tanning beds are always so gross whenever I go to use them — hair, dust, sand — like they haven’t been tended to, possibly ever. Aren’t you supposed to clean these facilities daily? Or at least wash the floors? There’s a major cleanliness and hygiene issue here. I literally have to spend 5 minutes before my tan just cleaning and disinfecting the place, which is often littered with used paper towels and other people’s trash. Totally neglected, no pride at all. The front doors, glass, and other surfaces at the entrance are constantly filthy too. Also, as if that wasn’t telling enough, the front desk staff have absolutely no business working at a gym — they are overweight, unkempt, poorly presented, rude, and not knowledgeable whatsoever about a gym or anything it has in it. They don’t know anything about the machines or the workout areas or have even vague familiarity of the equipment. They hardly pay attention to the guests, couldn’t be bothered to show new guests around, and overall the lackluster staff really detract from the experience and make the whole place look bad. I brought a guest with me to Planet Fitness and he was astonished, even disgusted, by the caliber of people working there. It’s atrocious. Come on Planet Fitness! Are you just hiring any old hobo off the street to work for you? Why don’t you get people who are: A.) Actually fit and work out themselves once in a while, B.) Actually care about their jobs and welcome guests properly, and C.) Actually clean and maintain the place with some bloody dignity? I know you’re a “judgment free zone” and all that, but the only thing that does is discourage excellence. Seriously — get some standards. Hire better, and pay attention to the attitudes of the people you’re hiring and how they present themselves. Perhaps these should be people who actually care about personal fitness…? Maybe then you’d come off as a gym that actually has a little pride.I gave 2 stars because your equipment is decent and you’re a good sized gym — but those basic things are not remarkable, they’re expected.
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May 2023 by Joe B.
We asked for a tour. We were treated like a bad inconvenience. Management needs to terminate people who do not understand the importance of the customer experience.
