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October 2023 by Aida Mercado
I had an emergency this past weekend and arrived without an appointment. Nick was more than happy to help and service my vehicle. I would definitely recommend them! Great service!
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September 2023 by Tim King
Needed some work done on my wife's Lexus recently. My experience with RU couldn't have been better. Nick is a true professional. Would definitely use them again!Service: Painting
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September 2023 by Stephanie Inger
What an amazing experience. Both Nick and Ronnie are true professionals. They went over every option and help me decide what was best for my 2011 Armada. They have a rental car and did thing when It was convenient forMe It looks better now then it did when I brought it in.They out did themselves I would use them and recommend them to everyone
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August 2023 by Patryk Jaskowski
Excellent work and customer service. Nick was a complete a gentleman from the first day of dropping the car off to picking the car up. Although the work took a long time, they explained all the issues whether it was a supply chain parts issue or something else. Besides the long wait, it was well worth it as the car came out looking better than ever, would recommend this place to anyone.
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June 2023 by Joe Byczek
Overall the best auto body shop experience. I can’t thank them enough for the work they did, the kept me posted on my car and it came out looking brand new, you can’t ask for anything more than a shop who cares and values their customers!Services: Painting
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June 2023 by Carlos Morales
This Auto Body is one of the best around. I have used them for 10+ years. Ronnie and Nick are awesome and with great customer service. When I worked for Allstate, I always sent all my PH's to them. My family and friends as well. They never seem to disappoint. Don't hesitate to take your vehicle here, you will not be disappointed.
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April 2023 by Rose Levy
RU Auto was the perfect place to bring my car for Auto Body repairs. The attention to detail was perfect. Thank you to all of those involved in getting my car in great shape and getting my car back on the road.Service: Body & Trim
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March 2023 by Rebecca Weisman
My car got hit and needed repairs. Nick is truly the best and takes care of everything for you. You don’t have to worry about a thing and they even clean/detail your car for you before you pick it up. An overall great experience.
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January 2023 by Jeanettie's Corner
I can't say enough good things about this place. The staff, service, and pricing were excellent. I'm going to bring all of my vehicles here for all my needs. It's hard as a woman to find a place that won't try to rip you off. I'm very grateful to have found them.Service: Painting
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January 2023 by Victor S.
I came to R&U for the first time after being rear-ended on the highway. I heard about them by word of mouth and was hopeful to establish a business relationship with a reliable mechanic after a few bad experiences with other mechanics in the area. Nick assessed my car, then immediately filed a claim with the insurance company and set up an appointment for the insurance adjuster to inspect the vehicle that same week. He provided me with a rental vehicle which was clean and detailed, in pristine condition, and I was able to leave the shop with all of this process having been started in under an hour. He regularly called me to update me on the progress of my repair and a tremendous amount of work was completed for my car in just a few short weeks, significantly faster than any work I have ever had done with any vehicle I have owned prior. When I picked up my car the quality of the repairs was impeccable, Nick and the owner were kind enough to offer me a free detailing job within 90 days after my repair was completed, and overall throughout the entire process they were incredibly courteous, professional, and competent. I want this review to be an unequivocal endorsement of their business. All of my future car needs while I reside in New York will go to them.
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November 2022 by Christina Scelzo
Nick and his team are truly AMAZING!! My daughter’s jeep was hit and destroyed. Nick made an extremely difficult time for my family tolerable! He went above and beyond to help with the entire process! If I could give them 10 stars I would!!! Definitely trust Nick and his team! They are amazing, trustworthy, professional and most of all caring!!
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November 2022 by Christina S.
Nick and his team are AMAZING!! My daughter's jeep was hit and destroyed. Nick and his team made a horrible situation for my family tolerable!! Nick helped with every aspect from the insurance claim to the rental car!! Nick was patient, professional, helpful and most of all CARING!! If I could give them 10 stars I woul!!
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November 2022 by marlon ortez
My car was towed to their auto shop after the accident. The day I arrived to their repair shop Nick the owner was very courteous, polite and most of all super honest!!! about the situation. I’d definitely recommend everybody to use their services for any future car troubles! Very humble employees that are willing to work with you!!
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September 2022 by John B.
shop is shady. reviews most likely paid for. my experiences and friends that have gone there all say the same thing. go anywhere but here in merrick.
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August 2022 by Ray Rod
Felt at home from the word go. Nick could not have been nicer and put my wife and son at ease and made a difficult process easy. RU auto body is my goto from now on! 2010 dodge avenger / Ray from Seaford.Service: Body & Trim
