-
March 2024 by Argenis Gonzalez
Now I see why they have low ratings. Terrible customer service. They careless about your time and stack up a pile of people in lobby and do absolutely nothing and just claim they have an appointment coming up but no one shows and they just pass by customers waiting outside. Horrible place for your banking needs
-
February 2024 by vEe3Mamii06
Horrible Experience. I arrived and got on the line. I requested to have a paper notarized. I was told it was an hour wait because the woman chose to put two people before me that came in after I did. They don't respect the order in which people come in.
-
October 2023 by Olinda Torres
Customer service ?
-
July 2023 by Malika .K
I went in to this branch was having so difficulty with my banking accounts . Christian was such a nice person to work during this time . Extremely nice and made me feel comfortable.
-
December 2022 by Sang Shahi
Kabir was amazing. I would highly recommend going to him if you’re at this branch. Thank you for providing amazing customer service and expertise.
-
December 2021 by Kerly Rosado
Great fast service
-
August 2021 by Thomas S.
FYI: I went into Investors Bank on Merrick Rd to get a letter notarized. When they asked if I were a customer, I informed them my wife has a substantial account. The manager then stated notarizations were "for customers only." Um ... WTF? In desperation, I went to TD Bank down the block. A bit shellshocked, I stated forthwith that I wasn't an account holder. "That doesn't really matter," and before I knew it, I was notarized. I told them what happened at Investors, and the guy was a bit incredulous: "Wow. Are they, like, complete weirdos?" Needless to say, I'm now a TD Bank customer.
-
February 2019 by Shanni Shan
What can I say, what a terrible experience at this branch. I end up speaking with a guy older than my grandfather ROBERT that obviously think he own to bank. The man was so upset about money that owe to the bank you would've think it his own money. Even thou I would like to think race didn't play apart with his rude obnoxious self I bet to different. The simple problem that he couldn't fix was fix by one phone card to customers service. The manager GRISELDA was very professional and I can definitely see why she is the manager and not ROBERT.
-
September 2018 by Lisa Libretti
Always fast and courteous. Even opened a few minutes early when I pulled up at through. Before 9 on a Saturday. Just not to have me wait.
-
June 2018 by Freeport Thrift
Anthony is/was the best. It is a sad day that TD bank has moved him to another location. The service isn't the same to me but I still gave them 5 stars. If I cannot find someone to fill his shoes I will be forced to leave.
-
June 2018 by Lauren Feldman
Friendly bank with treats for my dog! Their hours are good but they used to be open even later.
-
October 2017 by Corey Meyer
Great local bank. Friendly staff and quick service. The hours used to be longer but still work well.
-
October 2017 by ed eisenstein
Low end and bad customer service. The drive through is very very slow and there never seems to be enough staff there to get anything done fast here.
-
September 2017 by June Feigelman
This is such a convenient bank. There is no place like this location thanks to an employee named Anthony. They are so lucky to have him there! Anthony will help solve any banking issue at all. Ted is great too! They have extended hours on certain days and it is always a pleasure to do business at this branch.
-
February 2017 by Irene M.
Everytime I come in I am greeted quickly by someone and if I am there for an issue it is always solved quickly. Everyone I have interacted with here has been extremely nice I just stopped in to have a document notarized and I was literally in and out in less than a minute. I hate having to go into banks but this bank makes it much less painful for me
