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February 2024 by Thomas T
Good luck getting your packages... oh and good luck getting someone to help you when they lost your package/delivered incorectly... don't waste your money on insurance because their answer when my passport was lost was "no we show ot was delivered". Been trying to get someone to pick up the phone for 2 days... they just hang up on you. you have better chances getting your packages delivered by throwing them out to sea and saying a prayer.
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September 2023 by Sal T.
mean staff for ALma.Alma is mean guy and bad attitude.Terrible!terrible.never ever go back again.
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August 2023 by JCA
I went to the office to buy a priority stamp. However they did not have it. A week later, I went again, but they still don't have it!Clerks ignored to inform the manager to replenish the stock. And managers should pay more attention to clerks' work.
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August 2023 by John Poropat
Worst PO. I put in mail hold when I went on vacation. Even called to make sure the mail hold was in place. They still delivered the mail. Unbelivable.
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July 2023 by Francisco M.
If you have somebody to pickup your mail do that, if you try to put your mail on hold with the post office chances are that they will ignore your request and deliver your mail anyway . If it is raining it will get well or it will be a good sign for intruders to tell them that nobody is in your house. Two times in the last three months I requested the service only to be ignored the two times. The first time I went to the post office to complain and in a few minutes I will go again to show my confirmation number and the mail that I got in over the weekend (Friday).
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July 2023 by Andy B
In 2023 it Seems as though credit cards,checks and other valuables are hard to get delivered these days by the usps.
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May 2023 by Antonia Klouvas
I wish I can give -50 starts. It's been over a year that my mail is been send back to senders FOR NO REASON except that the mail carrier is not doing his job, I had filled numerous complaints with no luck what so ever, no one is helping not even the investigation team. NO ONE. Till to this day I'm still learning from senders that my mail is still be returning back to them or I just don't receive it at ALL. Worst, of worst post office in the country.
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March 2023 by Maryna B.
Mean staff, that recently pretend to be nice, but in the eyes, I can see that she hates me. Their scale doesn't work at all, every time she forces me to pay extra cents and hold entire line, because she has to redo my pre-paid label completely?! I asked consumer affair to check up what was going on with their scale, since I check my packages on mine, that being certified every year. They told me that no one can check them, because its governmental institution. And now I understand why she is acting like a mini-god in this place and thinks she can do and behave the way she wants. I try to avoid even getting there, but when I drop into their receiver box, its takes forever to scan and delivery. I hope their management read these reviews ones in a whyle....or maybe they are the same way?! won't be surprised.
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December 2022 by Francesca W.
Our mail & the mail of all of the mail for our block has not been delivered for 3 days. We understand these things can happen and normally our delivery is fine. Our complaint is with the woman who answered the Merrick Rd Merrick Post Office phone Kay Moore ? She was dismissive rude and turned what should've been a 10 minute conversation into a whole aggravating deal. She kept saying our carrier was there everyday as if that negates the fact that noone on our block both sides didn't get our mail for 3 days. Just bc he shows up to get timed in doesn't mean he's out here doing his job. Our complaint is regarding her handling the situation. A proper customer service response should've been ; im sorry for your inconvenience, your mail will be delivered today . Happy Holidays. But instead I got KAY. UNACCEPTABLE
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April 2022 by Ahmad Naderi
Regina is one the most unprofessional and rude employee I have ever seen. Yelling and scream in front of other employees and make a sense in front of other customers.
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April 2022 by Stamos Fila
Good luck if you get Christina, she'll throw your boxes around and give you attitude. To boot she will automatically assume you want certain services and automatically print labels to put on your packages.The absolute rudest and most unprofessional exchange I've ever had during any purchase. You'll be lucky if you wait <1 minute because she has things to attend to on her phone.0 class - avoid this worker if you go there, I will.
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April 2022 by Sandy Garrick
So the employee who have the burgundy hair is a bad representation for the establishment. She is very ignorant so much that it affects her ability to do her job at the best of her abilities. She needs to be fired. She even took it so far she told me about my mother. I need to make a complaint about her so I will definitely be going back to speak to the manager.
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January 2022 by Nancy F.
I was parked in the post office parking lot and away from other cars. I opened my car door and looked for something on the seat before getting out. In that split second I could have been killed. A postal truck backed into my open car door and kept on shoving the door. I don't know how the door was not broken off. I yelled to the driver that I could have been killed. He said..."Oh, I thought you were getting into the car." He saw me (!), but did not continue to look to see that I was still gettng out of the car!
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December 2021 by Pinatong
They have the tape right on the table and no customer waiting in line, they just won’t borrow you the tape, ridiculous
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November 2021 by Dan k
My mailman is the worst. Call to complain and they laugh at you. Such a Disgrace
