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“Heidi B at the post office in Saratoga is super friendly and helpful. She even made an above and beyond effort to send me the stamps that I have bought ( which I accidentally left it at her counter) back to me. This is just the superb customer service we need in America. Thank you Heidi for your wonderful service!”
“I received excellent help in setting up pickup and delivery of an item I left in hotel from Gracie . I'm not good with technology and Gracie was very patient and friendly instructing me how to set up transaction on computer. Thanks !”
“I am changing my rating from 5 stars based on customer service to one star based on shipping results. I shipped two items that needed careful packaging. This did not happen. I changed again to 4 stars based on the owner calling after I left a message and assured me that this kind of packing is not acceptable - new employee.”
“Despite the negative reviews I saw on Google, I’ve honestly had nothing but positive experiences at this post office since moving to the area.
It’s clearly a very busy location with limited staff, and from what I’ve seen, they’re doing the best they can. I’ve been here multiple times for basic transactions like change of address, mailing out packages, and passport applications, and each time the workers have been helpful, accommodating, and even had a great sense of humor.
I think a lot of the frustration in reviews comes from people not getting the exact outcome they want, but at the end of the day, the post office is essentially a middleman. From my experience, the staff here genuinely try to help however they can—and that goes a long way.
I would highly recommend!”
“What is your local post office phone number?
All that is listed is the corporate and that doesn’t help get in touch with the local Galway Office ?”
“Staff was very helpful including owner. I needed hundreds of copies of various docs through emails and originals and they assisted me the entire way. Even when some docs weren’t printing correctly, the owner dove in trying to figure out. Great experience and will definitely use again.”
“I am a very pleased customer at this malta NY location... i've had a p.o. box there for longer than i can count... Matt, Kristen, Gabi, Tom, and the rest of the team are ALWAYS pleasant... helpful...kind... courteous and very knowledgeable!!! Thanks to this group (miss ya kevin and scott) THANKS FOR ALL YOU DO!!!”
“Great People. I Went In About A Month Ago 15 Minutes To Close On A Friday. Had To Mail A Big Envelope Out. A Woman And A Man Working. No Problem. I Had Them Write Their Names On Receipt Because They Were Nice. Lost Said Receipt. Thank You Both.”
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“This is the place to get fast super efficient work done. Returns are smooth and simple. Plus they are wonderful at printing oversized posters and binding documents. Great staff!”