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February 2024 by Miles B.
Excellent service, very helpful staff, convenient location. Max was great, reminded me that the insurance company (Geico) can pay them directly. Highly recommended.
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January 2024 by James Deifel
Excellent experience. Tamir was a great help.
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January 2024 by Pattie Pray
I was charged a security deposit of 300 that appeared not as a pending charge, but an actual charge. Bad customer policy. I have to pay my credit card company that 300 in cash, but when you return the vehicle in good condition, Enterprise credits your account. A credit is obviously not the same as cash. Cash is the same as cash, and a customer’s insurance policy covers any mishaps that may occur while the vehicle is in a customer’s possession. So why the additional charge for something that hasn’t even occurred? Very angry!! Never again with Enterprise. Giving one star only because there is no option to give zero.
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January 2024 by Paoloantonio Mezzacapo
Nice stuff
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January 2024 by Erika Hartley
Features I paid for were not available to me upon my rental such as XM radio and I had to call the 800 number to have it activated. The vehicle was given to me dirty after an employee brought it to me and I had to ask the employee to remove the animal hair on the seats before leaving rental lot. No other cleaning was done when the exterior of the vehicle was also dirty. The interior of the vehicle was also not cleaned. I was not provided with the rental agreement by email as I was promised and had to call the 800 number again to receive it. The insurance information I purchased was not provided even after I requested it. If my need for a rental was not so urgent, I would have cancelled it. I would not recommend this location I rented from to anyone.
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January 2024 by Elmar Vaher
These guys are great. Friendly customer service.
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December 2023 by sharonlee del valle
This place was amazing. I'm glad I chose this place, having to get a rental out of pocket after my own being hit. ??they made this otherwise annoying experience, rather pleasant. They were courteous, patient and quick. The short time i spent there waiting for my ride it was evident that the service i recieved at booking, pickup AND drop off was organic and their usual way. In how they treated & catered to an elderly couple also customers and the others waiting. Thank you to you all. Clearly an asset to this community. Max good luck and thanks for everything. I definitely recommend this place. Great team!!!!
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December 2023 by Howa A
Great people there and make sure that your rental is exactly what your looking for.
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December 2023 by Paul Henry
Rental staff at Middle Village NY location provided exceptional customer service
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December 2023 by Michael Ostrinsky
The rep was very knowledgeable and took his time answering all of my questions.
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December 2023 by Betsy Kotsogiannis
These guys are the BEST! Everyone who works here is super nice and professional. They made an unpleasant experience more bearable; I had to use a rental while my car was being repaired after a hit and run. I would come here if I ever needed a car to rent. Special shout out to Max and Wilson. I wish I could remeber the name of the gentleman who picked me up from the shop as well;he was also very professional and courteous. Kudos to the manager, this place is run very well.
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November 2023 by Mike TeamLo T.
This Enterprise location was absolutely amazing!!! The customer service is like no other!! The whole entire staff was courteous and always willing to help! I would recommend this Enterprise location to everyone. I want to give a special thank you to Tamim. He made sure i was happy with my rental at all times! Great job guys!!
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November 2023 by Shark
service good
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November 2023 by Jean Alexandre
The car was a nice car, they explain me everything about it
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November 2023 by Miguel Fernandez
Great service
